Manufacturers guarantee to take reasonable steps to provide spare parts and repair facilities, a place that can fix the consumer’s goods, for a reasonable time after purchase. If the manufacturer does not have an office in Australia, the importer takes on these responsibilities. Example: A consumer...

A supplier guarantees that the goods will do the job the consumer was told they would. The ‘fit for purpose’ guarantee A supplier guarantees that goods will be reasonably fit for any purpose that the supplier or the consumer specified – the goods will do the job the consumer was told they would...

Acceptable quality Goods must be of an acceptable quality. Acceptable quality has a number of factors, including that the goods will be safe to use, and that they will be reasonably durable. Acceptable quality is determined by what a reasonable consumer fully familiar with the goods would regard as...

Multiple pricing occurs when a supplier displays more than one price for the same item or service. If a supplier displays the same item with more than one price then they must sell it for the lowest displayed price or withdraw the item until the price is corrected. A price published in a catalogue...