Small business and farmer

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The Consumer Advisory Committee (CAC) provides advice to the Minister for Commerce and Commissioner for Consumer Protection on the activities and policies of the Department of Energy, Mines, Industry Regulation and Safety as they affect consumers; current and emerging consumer issues; research and...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The Do Not Call Register is a secure database where you can list your Australian numbers to opt out of receiving most unsolicited telemarketing calls and marketing faxes. You can list your home, personal mobile and/or fax number to reduce telemarketing calls. Registration is free and you can remove...
Door to door and telephone sales
Scammers advertise non-existent goods, hoping to use their so-called bargain to fleece you of your hard-earned money. They advertise anything from puppies to boats, cars and car parts to concert/event tickets, sometimes masquerading as a local to lull you into a false sense of security. Scammers...
Buying online
Know who you are dealing with Before buying from an online store or seller: make sure you are using reputable, well-known retail websites check online forums, feedback and reviews from previous customers if the seller claims to be an Australian registered company, look up their ACN – visit the...
Buying online
When you buy from a private individual seller who is not running an online business, this is called a consumer-to-consumer transaction. Examples include a person selling: a set of golf clubs on Gumtree; a vintage dress on eBay; or used books on Amazon. Note: If the seller has any of the following,...
Buying online
Examples of an 'international trader' would be a Hong Kong business selling watches on eBay, or Amazon selling books or DVDs where the business is located in another country. If you bought your item from a private individual seller, view information on buying from a private seller . When buying...
Buying online
Australian businesses and companies which trade online can include: department stores and supermarkets; an individual who has a registered business or company; or an individual selling items through an online platform, such as eBay, who: lists an ABN or company name in their advertising, has a high...
Buying online
Gift cards or vouchers can be the ideal gift but it is essential for the buyer, recipient and trader to understand the terms and conditions. Gift card checklist Check the expiry date on your gift card carefully, as those supplied before 1 November 2019 are not required to be honoured past the...
Lay-by and gift vouchers

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Publications

Form last updated 31 March 2021 This form is used to register a Limited Partnership (LP).
Consumer Protection
Form – application
31 Mar 2021
A farmer was seriously injured when he tried to extinguish a barley grain fire inside a large grain silo. The farmer had climbed the external silo ladder to access the hatch on the roof approximately...
WorkSafe
Alert
04 Oct 2016
In July 2016 asbestos was found in composite roof panels at the new Perth Children’s Hospital. The roof panels were imported from China and classified as “asbestos free”, but testing by a National...
WorkSafe
Alert
08 Jan 2024
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
Small business must provide workers with adequate training, information and instructions to perform and comply with their job role and be aware of their safety responsibilities and requirements. What...
WorkSafe
Information
17 Feb 2015
Serious injury and fatality rates in agricultural workplaces are amongst the highest in Western Australia and WorkSafe is working with the community to bring these numbers down. This new strategy...
WorkSafe
Plans
10 Mar 2015
The hazard identification form can be used to document hazards and risks at your workplace. Use one form to document each hazard. Integrate all identified hazards and their control measures into the...
WorkSafe
Template
06 Feb 2015
Try this quiz to check whether you have done enough to protect yourself and those within your duty of care. This test covers: General workplace duties Consultation Training and information Monitoring...
WorkSafe
Information
05 Feb 2015
A toolbox safety meeting/pre-start talk is a short succinct meeting that can be used as an avenue to convey timely and important safety information to workers and the work team. The session usually...
WorkSafe
Information
13 Feb 2015

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