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Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees. How to protect yourself To reduce the chance of problems, consider doing the following: Contact several agencies before making a decision to get...
Services
LP Gas cylinder safety in bushfire prone areas Guidelines on the storage of LP Gas cylinders on properties in bushfire prone areas. LP Gas cylinder safety in bushfire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire approach,...
Gas installations
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Keeping safe in your rental property Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito and/or erase your...
Having problems with renting a home?
The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of tenants. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending tenants before a Court. Only a...
Having problems with renting a home?
In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights

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Publications

15 April 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters, affected by family and domestic violence, started on 15 April 2019. The new...
Consumer Protection
Bulletin
17 Apr 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au The PDF and below information provides a guide on...
Consumer Protection
Information
16 Apr 2019
18 March 2019 Family violence tenancy laws coming soon Renters affected by family and domestic violence (FDV) will soon have new options. We're pleased to say an amendment to Western Australia's...
Consumer Protection
Bulletin
27 Mar 2019
7 February 2019 Security bonds - did you know? A security bond is a payment made in advance by a tenant to cover any damages or outstanding bills that may arise during a tenancy. As such, bond monies...
Consumer Protection
Bulletin
12 Feb 2019
31 January 2019 Do you charge your long-stay tenants for utilities outside of their rental costs? Many caravan parks purchase gas or electricity from licensed retailers and use embedded networks...
Consumer Protection
Bulletin
31 Jan 2019
4 December 2018 Your property condition report is critical to your tenancy At the start and end of every tenancy your landlord or property manager will provide you with a property condition report (...
Consumer Protection
Bulletin
11 Dec 2018
8 November 2018 Are you prepared? Do you want accurate and reliable information about your rights and responsibilities as a tenant? Consumer Protection can help you understand tenancy laws and how...
Consumer Protection
Bulletin
08 Nov 2018
Tenant's bulletins provide topical information and reminders to tenants of rental properties in Western Australia. Have you subscribed? Make sure you are up to date with the latest reminders, news...
Consumer Protection
Bulletin
17 Apr 2019
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018
No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State...
Consumer Protection
Fact sheet
07 Jun 2018

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Announcements

david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019
As a user of the Department of Mines, Industry Regulation and Safety (DMIRS) services (licensee, tenant, registered organisation, business or consumer), you may be contacted through an email by DMIRS and invited to take part in the 2019 DMIRS Stakeholder Satisfaction Survey. The survey is being run by Ipsos to help DMIRS measure its performance.
Consumer Protection
Department News
23 Apr 2019
New tenancy laws to assist Western Australian renters affected by family and domestic violence are now in force. The new laws allow a tenant to end their tenancy with as little as seven days' notice if they or their dependants are impacted by family and domestic violence, even if the perpetrator is not named on the lease. There is no need to go to court and a new Consumer Protection form can be...
Consumer Protection
Media release
15 Apr 2019
Consumer Protection is warning landlords who manage their own rental properties in WA to comply with their legal requirements under the Residential Tenancies Act or face being prosecuted. The warning follows a court case on 21 March 2019 in the Perth Magistrates Court where landlord Mark Alasdair Adam , formerly of Bayswater but now residing in Sydney, was convicted in his absence and fined $10,...
Consumer Protection
Media release
28 Mar 2019
Now summer is officially over, our attention may soon turn to gas heaters and other gas appliances in the home. A recent safety alert affecting four popular gas heaters is a timely reminder that any gas equipment should be used and maintained correctly to avoid potentially dangerous consequences. Along with our colleagues at Building and Energy (formerly Energy Safety ), Consumer Protection is...
Consumer Protection
Media release
14 Mar 2019
Moving house is an activity guaranteed to set the stress levels soaring, so it helps to know how to avoid potential nasty surprises when engaging the services of a furniture removalist. Whether you’re moving down the street or across the country, it is a time-consuming and often expensive exercise dreaded by most. A moving ‘to-do’ list can seem endless. Not only do you need to find a new place to...
Consumer Protection
Media release
07 Mar 2019
A national safety alert has been issued for four open-flued gas heaters that, under certain circumstances, may produce too much carbon monoxide – potentially causing serious health risks to users. Building and Energy (formerly Energy Safety ) is urging owners of these gas heaters to stop using them immediately. The safety alert applies to: Regency i31 (purchased after 1 January 2010) supplied by...
EnergySafety
Media release
12 Mar 2019
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or unpaid water bills or rent. Bond money is held in trust for the duration of a tenancy and must be lodged by the landlord or property manager with the Bond Administrator at Consumer Protection within 14 days of receiving it...
Consumer Protection
Media release
01 Mar 2019
A prominent Aboriginal artist has produced a painting to signify positive changes to WA tenancy laws, which will allow renters who’re experiencing family violence to end a lease quickly to leave for safety or have an alleged perpetrator removed from a tenancy agreement. Under the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018, which was passed in Parliament last night (19...
Consumer Protection
Media release
20 Feb 2019
The McGowan Government's new tenancy laws to better protect tenants experiencing family and domestic violence have passed through State Parliament. The passage of the Residential Tenancies Legislation Amendment (Family Violence) Bill will provide more options and greater support for those experiencing family and domestic violence. The amendments are aimed at giving the victim better choices,...
Consumer Protection
Media release
20 Feb 2019

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