Tenant

Topics

Park rules set out expectations for park operators, tenants and their visitors for the use, enjoyment, control and management of the park. The rules form part of the long-stay agreement and must be given to the long-stay tenant in advance of the agreement being entered into (along with other...
During a tenancy
You must follow proper procedures and timeframes when issuing a form or notice in a residential park. If the matter ends up before the SAT the person who prepared the notice or form may have to prove it was correctly completed and served (given to the other person). Need a form or notice? Copies of...
Park managers
WorkSafe takes a systems based approach to the prevention of inappropriate workplace behaviours, such as bullying, harassment (including sexual harassment ) and workplace violence/aggression (including sexual assault ). WorkSafe inquiries focus on the systems in place at a workplace to prevent and...
Ask a question or make a complaint
As with most communal living arrangements, disputes can occur within residential parks. How a dispute is dealt with can have a major impact on the ongoing wellbeing of individual tenants and the wider park community. Parties to a dispute may be able to fix the issue themselves. Sometimes they need...
During a tenancy
Each year, the representatives should agree on a schedule of meetings for the coming year. It is important newly elected/appointed representatives are included in the setting of the schedule for the coming year. The committee can decide whether to hold meetings monthly, bimonthly or quarterly or...
During a tenancy
Where there is a park liaison committee (PLC), it is the responsibility of the park operator to ensure elections are held to select the tenant representatives. However it is an offence for a park operator to unduly interfere with how the tenant representatives are chosen and penalties apply to...
During a tenancy
If a vote will occur at a meeting, the park operator must give written notice of the meeting to each tenant at least 14 days before the meeting. The tenant may then cast a vote in person or by a proxy appointed by the tenant. Voting at the meeting occurs by a show of hands of those present and...
During a tenancy
Renting or hiring a house or apartment Important electrical and gas safety information you need to know before you rent or hire a property. Renting or hiring a house or apartment fact sheet – Electrical and gas If you rent or hire a home or apartment, your landlord has a duty under electrical and...
Gas installations
Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
Help is available for residential tenants who need further advice, require assistance in negotiating with their landlord or property manager, or have a tenancy-related legal issue through the Tenancy Advice and Education Service (TAES). TAES is delivered by community legal centres across Western...
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Publications

Tenancy Laws Part 3 - Ending a Tenancy - Malay Translation, by ConsumerProtectionWA
Consumer Protection
Information
04 Apr 2023
Tenancy Laws Part 2 - Moving In - Malay Translation, by ConsumerProtectionWA
Consumer Protection
Information
04 Apr 2023
9 January 2023 What happens to your tenancy during a disaster Tenants and landlords each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental...
Consumer Protection
Bulletin
09 Jan 2023
23 December 2022 Pool safety – it’s everyone's responsibility Homes with pools, spas or portable pools must be safe to protect young children from injury or drowning. Royal Life Saving Australia...
Consumer Protection
Bulletin
23 Dec 2022
8 November 2022 Energy Policy WA survey Energy Policy WA is conducting a survey among embedded networks stakeholders to better understand their experiences and inform policy. Embedded networks are...
Consumer Protection
Bulletin
29 Nov 2022
21 November 2022 Have Your Say About Family Domestic Violence Tenancy Laws Consumer Protection is keen to hear from you if you, or someone you know is a tenant who has been impacted by family...
Consumer Protection
Bulletin
29 Nov 2022
Status: CLOSED Friday 16 December 2022 Public consultation is now closed. It makes up part of a review of the family domestic violence provisions included in: Division 2A of the Residential Tenancies...
Consumer Protection
Consultations / public comment
23 Feb 2023
Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...
Consumer Protection
Checklist
10 Aug 2022
20 July 2022 How to increase the bond after a rent increase A bond can be increased during a long-stay tenancy if there is a rent increase. This bulletin explains the steps involved and what’s...
Consumer Protection
Bulletin
20 Jul 2022
20 July 2022 Don't let bond top-ups get you down Following an increase in rent, it is common for the landlord or agent to ask you to pay money to increase the security bond. Sometimes this is called...
Consumer Protection
Bulletin
20 Jul 2022

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Announcements

Welshpool real estate agency and director fined a total of $8,000 Over $30,000 in bonds not lodged within required timeframe Warning to agents to ensure timely bond lodgements A Welshpool real estate agency and its director have been fined and reprimanded over failing to lodge $32,380 in tenancy bonds with the Bond Administrator within the 14 day timeframe. The State Administrative Tribunal (SAT...
Consumer Protection
Media release
15 Feb 2024
West Aussies are no strangers to disasters such as bushfires, storms and floods. But if you’re renting, there might be the extra stress of working with your landlord should your residence be affected by a catastrophe. The good news is when it comes to rentals, both landlords and tenants have rights and responsibilities should a property become damaged or destroyed in a disaster such as a cyclone...
Consumer Protection
Media release
10 Jan 2024
Modernisation of WA tenancy laws begins with a Bill introduced to Parliament Rent increases limited to once every 12 months Greater freedom for tenants to keep pets and make minor modifications New dispute resolution procedure to deliver fast, fair and transparent outcomes New laws to improve the lives of Western Australian renters have been introduced to Parliament, as part of the Cook...
Consumer Protection
Media release
29 Nov 2023
Buying or renting a residential property involves significant financial transactions which, increasingly, are targets for scammers. Over the last 12 month, WA ScamNet received 129 complaints of real estate and rental scams that left 74 West Australians almost one million dollars, in total, out of pocket. Rental and real estate scammers try to trick you out of your money when you need to transfer...
Consumer Protection
Media release
22 Nov 2023
All short-term rental accommodation providers to be required to register properties New $10,000 incentive for property owners to transition existing short-term rental accommodation into long-term rental homes for Western Australians Reforms to provide consistency across the sector and clarity on what is required to operate a short-term rental accommodation property The Cook Government has today...
Consumer Protection
Media release
09 Nov 2023
Houses in Tom Price and Wickham left unprotected Electricians failed to install a vital safety component during switchboard upgrades Company submitted incorrect safety and compliance declarations Occupants in three Pilbara homes were left exposed to potentially fatal hazards for weeks after electricians failed to install essential safety devices while upgrading switchboards. Karratha electrical...
Building and Energy
Media release
12 Sep 2023
Everyone has the right to privacy in their own homes, and those living in rental properties across Western Australia are certainly no exception. Claims of private landlords and property managers arriving unannounced for inspections, maintenance and rent collection are fairly common issues reported to Consumer Protection – in the past two years, our team has fielded 177 enquiries and 36 complaints...
Consumer Protection
Media release
30 Aug 2023
Investigators from the State Government’s electrical safety regulator, Building and Energy, are on site at a property in Nollamara where an electrical worker tragically died this morning. The 24-year-old electrician was found deceased in the home’s roof space. Western Australia’s Director of Energy Safety, Saj Abdoolakhan, has extended his deepest condolences to the electrician’s loved ones. “Our...
Building and Energy
Media release
29 Jul 2023
Rising rents and a lack of available homes have prompted many Western Australians to seek out share houses as a way of keeping a roof over their heads at a price they can afford. Before taking on a housemate, or becoming one yourself, it’s crucial that everyone understands the arrangement they have agreed to, as the law applies differently to boarders and lodgers than it does to co-tenants or sub...
Consumer Protection
Media release
12 Jul 2023
When it comes time to move out of a rental property, knowing what’s involved in advance can help ensure things run more smoothly. How much notice to give depends on whether a fixed-term or periodic tenancy is being wound-up. Even though a fixed-term tenancy is for the period agreed in writing, it does not end automatically – notice must be given by either party 30 days’ before the expiry date, or...
Consumer Protection
Media release
14 Jun 2023

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