Tenant

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Issuing forms and notices in a residential park

You must follow proper procedures and timeframes when issuing a form or notice in a residential park. If the matter ends up before the SAT the person who prepared the notice or form may have to prove it was correctly completed and served (given to the other person). Need a form or notice? Copies of...
Park managers
23 Mar 2022

Complaints about bullying, sexual assault or harassment

WorkSafe takes a systems based approach to the prevention of inappropriate workplace behaviours, such as bullying, harassment (including sexual harassment ) and workplace violence/aggression (including sexual assault ). If a breach is identified, WorkSafe may issue the employer an improvement...
Ask a question or make a complaint
22 Mar 2022

Dealing with disputes - park liaison committee

As with most communal living arrangements, disputes can occur within residential parks. How a dispute is dealt with can have a major impact on the ongoing wellbeing of individual tenants and the wider park community. Parties to a dispute may be able to fix the issue themselves. Sometimes they need...
During a tenancy
03 Feb 2022

Park liaison committee meetings

Each year, the representatives should agree on a schedule of meetings for the coming year. It is important newly elected/appointed representatives are included in the setting of the schedule for the coming year. The committee can decide whether to hold meetings monthly, bimonthly or quarterly or...
During a tenancy
03 Feb 2022

Park liaison committee members

Where there is a park liaison committee (PLC), it is the responsibility of the park operator to ensure elections are held to select the tenant representatives. However it is an offence for a park operator to unduly interfere with how the tenant representatives are chosen and penalties apply to...
During a tenancy
03 Feb 2022

Voting to form park liaison committee

If a vote will occur at a meeting, the park operator must give written notice of the meeting to each tenant at least 14 days before the meeting. The tenant may then cast a vote in person or by a proxy appointed by the tenant. Voting at the meeting occurs by a show of hands of those present and...
During a tenancy
03 Feb 2022

Renting or hiring a house or apartment – Gas

Renting or hiring a house or apartment Important electrical and gas safety information you need to know before you rent or hire a property. Renting or hiring a house or apartment fact sheet – Electrical and gas If you rent or hire a home or apartment, your landlord has a duty under electrical and...
Gas installations
10 Dec 2021

Renting or hiring a house or apartment – Electrical

Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
10 Dec 2021

Tenancy advice and education service

Help is available for residential tenants who need further advice, require assistance in negotiating with their landlord or property manager, or have a tenancy-related legal issue through the Tenancy Advice and Education Service (TAES). TAES is delivered by community legal centres across Western...
Having problems with renting a home?
09 Jun 2021

Solar PV systems

WATCH
Over one third of Western Australian households already have solar PV systems, with numbers growing rapidly. These systems comprise grid-connected, stand-alone and hybrid, incorporating grid and battery back-up. Grid connect systems enable surplus power not used by the household to be fed back into...
Electrical installations
22 Oct 2020

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Publications

Review of Family Domestic Violence Tenancy Laws - Tenants bulletin 38

21 November 2022 Have Your Say About Family Domestic Violence Tenancy Laws Consumer Protection is keen to hear from you if you, or someone you know is a tenant who has been impacted by family...
Consumer Protection
Bulletin
29 Nov 2022

Family domestic violence tenancy laws review

READWATCH
Status: CLOSED Friday 16 December 2022 Public consultation is now closed. It makes up part of a review of the family domestic violence provisions included in: Division 2A of the Residential Tenancies...
Consumer Protection
Consultations / public comment
23 Feb 2023

Abandoned goods checklist for landlords or park operators

READ
Use this checklist to help ensure you meet your obligations when you dispose of belongings the tenant(s) has left behind at the end of a residential tenancy or a residential parks long-stay tenancy...
Consumer Protection
Checklist
10 Aug 2022

How to increase the bond after a rent increase - Residential parks bulletin 22

20 July 2022 How to increase the bond after a rent increase A bond can be increased during a long-stay tenancy if there is a rent increase. This bulletin explains the steps involved and what’s...
Consumer Protection
Bulletin
20 Jul 2022

Don't let bond top-ups get you down - Tenants bulletin issue 36

20 July 2022 Don't let bond top-ups get you down Following an increase in rent, it is common for the landlord or agent to ask you to pay money to increase the security bond. Sometimes this is called...
Consumer Protection
Bulletin
20 Jul 2022

How does COVID-19 affect access to a tenanted property? - Tenants bulletin issue 35

Please note this content was correct at the time of issue. As COVID-19 restrictions may change, please visit WA.gov.au to find the latest COVID-19 information. 28 June 2022 How does COVID-19 affect...
Consumer Protection
Bulletin
29 Jun 2022

Information sheet - Managing the risk of falls at workplaces

READ
This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...
WorkSafe
Information
18 Jul 2022

Residential Tenancies Act review Decision Regulatory Impact Statement: Phase 1

READ
This Decision Regulatory Impact Statement (DRIS) is the first phase of proposed reforms in the current review of the Residential Tenancies Act. A summary of each recommendation detailed in the DRIS...
Consumer Protection
Reports
02 Jun 2023

Reminder of the dangers of toppling furniture and large appliances - Tenants bulletin 34

22 April 2022 Reminder of the dangers of toppling furniture and large appliances You may be aware of the tragic death of a child in Byford late last year, which was caused by toppling furniture...
Consumer Protection
Bulletin
29 Jun 2022

Guide - A death in the workplace: Information for families

READ
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022

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Announcements

High-voltage guide to empower facility owners

Updated guidance on management of high-voltage electrical installations Publication issued by Building & Energy and endorsed by WorkSafe Revised version aligns with current regulations including new WHS Act Owners and managers of premises with high-voltage electrical installations can now access updated guidance from WA’s energy and workplace safety regulators. Facilities such as large...
Building and Energy
Media release
24 Apr 2023

Update on pipe leaks in new homes

Building and Energy is investigating polybutylene pipe failures in some new homes Affected consumers should contact their builder in the first instance Pipe manufacturer, Iplex Australia, has announced interim remedy arrangements Western Australia’s building and plumbing regulator is investigating the cause of water leaks from burst polybutylene pipes, which have mostly occurred in homes built in...
Building and Energy
Media release
18 Apr 2023

Commissioner's Blog: Your rights on runaway rents

A lack of available rental homes means it’s becoming harder and more expensive for many WA tenants to keep a roof over their heads. As Perth’s rental vacancy rate reportedly drops to 0.7 per cent and average weekly rents rise to $535, existing tenants may be asked to pay more to remain in the same property. There are strict rules surrounding how often rent increases are allowed to happen – they...
Consumer Protection
Media release
13 Apr 2023

Unlicensed real estate property manager fined $18,000 (Bobby Townsend, formerly Buscher / PPM Private Property Management)

Willetton man managed five properties over four years without holding a licence Tenancy bonds were collected but not lodged with the Bond Administrator Unlicensed operators undermine professional standards of the industry A Willetton property manager who operated without a licence and failed to lodge eight tenancy bonds with the Bond Administrator was fined a total of $18,000 by the Perth...
Consumer Protection
Media release
06 Apr 2023

Reminder of smoke alarm rules ahead of April Fools

1 April has become a landmark date for checking smoke alarms Activate the test button and check the alarm is not more than 10 years old Useful information and fact sheets at Building and Energy’s website WA’s building and electrical safety regulator wants home owners to look up at their smoke alarms this April Fools’ Day, the landmark date for checking the life-saving devices. Building and Energy...
Building and Energy
Media release
30 Mar 2023

$4 million in bond money waiting to be claimed by tenants and landlords

Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...
Consumer Protection
Media release
30 Mar 2023

Commissioner's Blog: Have your say on family & domestic violence tenancy laws

Family and domestic violence (FDV) is an extremely serious issue in our community, so we need to make sure the right laws are in place to not only support victim-survivors, but to keep them and their children out of harm’s way. An estimated 24,000 Western Australians sought help from specialist homelessness services last year, with 41 per cent needing these services because they were experiencing...
Consumer Protection
Media release
08 Dec 2022

Review of tenancy laws that deal with family and domestic violence

Statutory Review will assess effectiveness of the special family and domestic violence provisions in tenancy laws Community consultation will determine if laws need fine-tuning Consultation begins with the 16 Days in WA campaign to end violence against women getting underway later this week Special provisions in tenancy laws aimed at helping renters in situations of family and domestic violence (...
Consumer Protection
Media release
20 Nov 2022

Commissioner's Blog: Renters experiencing financial difficulty

As living costs rise, many tenants may find themselves in a difficult financial position and struggle to pay rent. We urge tenants who miss (or expect to miss) a rental payment to explain their situation to their landlord or real estate agent as soon as possible to hopefully avoid stressful breach notices, potential court action and even eviction. A landlord might agree to a rent reduction for a...
Consumer Protection
Media release
20 Oct 2022

Commissioner's Blog: Understanding shared tenancies

As WA’s rental market tightens and living costs rise, more renters may be considering taking on a house-mate to relieve some of the pressure. Before heading into a shared tenancy, it is important for everyone to understand the arrangement they have signed up to, as the law applies differently depending on whether it’s a co-tenancy or a rooming arrangement, and also if you are sub-letting. In co-...
Consumer Protection
Media release
06 Oct 2022

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