Tenant

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When can a person be listed on a database? A person can only be listed on a residential tenancy database if: they were named as a tenant in a residential tenancy agreement that has ended; they breached the agreement; and because of the breach either: they still owe more than the security bond...
Renting tools
The most common disputes which end up in court include: disputes about the return of bond money; overdue rent; damage to property; maintenance of the premises; and problems when ending tenancy agreements. Whatever the problem, the most important thing to remember is lessors and tenants should keep...
Having problems with renting a home?
Tenancy databases may be used by lessors as a way of screening prospective tenants. Tenancy databases may be used by lessors (landlords) or real estate agents as a way of screening people who have applied to rent a property. They are commonly referred to as “blacklists” or “bad tenant databases”...
Renting tools
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a tenancy, the landlord and tenant/s must agree on the bond disposal. Sometimes issues may arise. Reviewing property condition reports and seeking advice...
Bonds
The following information explains what payments can be passed on from council rates, water, gas and electricity charges. Council rates Tenancy agreements from 1 July 2013 cannot make a tenant liable for paying council rates. For a tenancy agreement prior to 1 July 2013 that has not been renewed,...
Rent and other payments
If the tenant is causing or is likely to cause serious damage to a property, or where relevant, common areas or chattels within a common area, or the landlord believes they could injure an agent, a neighbour or the landlord, the landlord can apply immediately to the Magistrates Court for an order...
Having problems with renting a home?
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
The lessor (landlord or agent) has the right to carry out routine inspections on the property no more than four times a year. Inspections must be at a reasonable hour. Tenant's should receive between seven and 14 days' notice. The lessor must make a reasonable effort to negotiate a more suitable...
Security, safety, maintenance and entry rights

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Publications

Information about the use of these forms are available from the following pages: Storing abandoned goods from a rental property Disposal of abandoned goods at a rental property Please be aware a...
Consumer Protection
Form – application
05 Dec 2019
5 November 2015 A lessor has been fined $24,000 after the Consumer Protection Division of the Department of Commerce (Consumer Protection) prosecuted him for breaches of the Residential Tenancies Act...
Consumer Protection
Bulletin
18 Nov 2015
What is eTransactions? eTransactions, or electronic transactions, allows real estate agents to lodge, vary and dispose of tenancy bonds online without paper forms. eTransactions is available to...
Consumer Protection
Fact sheet
18 Nov 2020
23 January 2015 Amendments have been gazetted in the Government Gazette of 20 January 2015 to amend the Form 1AC Information for Tenants and Form 1AD Information for Tenant with Non-written Tenancy...
Consumer Protection
Bulletin
18 Jun 2015
What types of internal window coverings are a safety hazard for children?
Consumer Protection
Fact sheet
09 Aug 2016
Mandarin Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Burmese Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Dinka Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Farsi Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Malay Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014

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Announcements

The McGowan Government today announced amendments to residential caravan park laws to provide extra protections for Western Australians. Changes will be made to the Residential Parks (Long-stay Tenants) Act 2006, which regulates the relationship between park operators and long-stay tenants. This will balance the interests of operators and tenants, and ensure fairer dealings between the parties...
Consumer Protection
Media release
24 Jul 2017
A landlady who entered a rental property illegally to conduct renovations and change the locks while the elderly tenant was in hospital has been convicted and ordered to pay $11,907 in fines and costs by the Fremantle Magistrates Court. Marlene Ruzica Pavlovich of Munster, who is a former real estate sales representative, was found guilty on 30 June 2017 of contravening 2 offences under the...
Consumer Protection
Media release
07 Jul 2017
A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley was also ordered by the SAT to pay costs of $1,200. He admitted to breaching the Residential Tenancies Act, the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales Representatives by:...
Consumer Protection
Media release
02 Jun 2017
A Perth real estate agency’s computer system has been hacked by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being taken to have the fake ads removed and to have an email address being used by the scammers ( rentscall@gmail.com ) closed down. The scammers gained access to the western suburbs’ agency’s log in details for sites such...
Consumer Protection
Media release
22 May 2017
With Acting Commissioner for Consumer Protection David Hillyard The Department of Commerce Bond Administrator figures showed 10 per cent of all residential rental bond lodgements were made late in January this year. A bond is money paid by the tenant and held in trust for the duration of a tenancy. The Residential Tenancies Act 1987 (the Act) requires that bonds must be lodged by the landlord or...
Consumer Protection
Department News
02 Mar 2017
Consumer Protection is planning to take tougher action against real estate agents and private landlords with an increasing number of tenancy bonds being lodged late.
Consumer Protection
Media release
28 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
Western Australia's tenancy laws are under review to better protect and support victims of family violence in rental properties. Attorney General and Commerce Minister Michael Mischin said an options paper had been released which proposed changes to the Residential Tenancies Act 1987 to complement the Restraining Orders and Related Legislation Amendment (Family Violence) Bill 2016, which was...
Consumer Protection
Media release
28 Oct 2016
With Acting Commissioner for Consumer Protection, David Hillyard Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017. The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a...
Consumer Protection
Department News
20 Oct 2016
WA tenants have lost money after being duped into paying for end of tenancy bond cleaning on their rental properties, but the cleaners didn’t turn up. Consumer Protection is warning tenants not to use the services of Express Professional Services Pty Ltd , trading as Simple Cleans , an online business operated by Cassandra Nicole Cooney , who is based in Alstonville (near Ballina) in northern New...
Consumer Protection
Media release
07 Oct 2016

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