Tenant

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If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. The pet bond can only be applied to the cost of any fumigation of the premises that may be required at the termination of the tenancy. Lessors/agents must lodge the security...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
The lessor (landlord or agent) has the right to carry out routine inspections on the property no more than four times a year. Inspections must be at a reasonable hour. Tenant's should receive between seven and 14 days' notice. The lessor must make a reasonable effort to negotiate a more suitable...
Security, safety, maintenance and entry rights
Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
If you are renting a home (as a tenant), or renting out an investment property (as a lessor/landlord), you have a variety of rules, rights and responsibilities. The following links will give you the information to help you understand renting laws and avoid common renting pitfalls. make sure you are...
Types of rental accommodation

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Publications

Document last updated 17 November 2020 Real estate agencies now use the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be...
Consumer Protection
Fact sheet
17 Nov 2020
The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
15 May 2019
Abandoned Goods process Abandoned Goods Certificates are no longer issued (as of 1 November 2021). Landlords and/or park operators still have a legal obligation to properly handle goods abandoned by...
Consumer Protection
Form – application
30 Jan 2022
5 November 2015 A lessor has been fined $24,000 after the Consumer Protection Division of the Department of Commerce (Consumer Protection) prosecuted him for breaches of the Residential Tenancies Act...
Consumer Protection
Bulletin
18 Nov 2015
What is eTransactions? eTransactions, or electronic transactions, allows real estate agents to lodge, vary and dispose of tenancy bonds online without paper forms. eTransactions is available to...
Consumer Protection
Fact sheet
18 Nov 2020
23 January 2015 Amendments have been gazetted in the Government Gazette of 20 January 2015 to amend the Form 1AC Information for Tenants and Form 1AD Information for Tenant with Non-written Tenancy...
Consumer Protection
Bulletin
18 Jun 2015
What types of internal window coverings are a safety hazard for children?
Consumer Protection
Fact sheet
09 Aug 2016
Mandarin Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014
Burmese Translation - Information regarding new tenancy laws in Western Australia effective from July 1st, 2013
Consumer Protection
Information
16 Jul 2014

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Announcements

An urgent alert to the WA real estate and settlement industries, as well as to buyers and sellers of properties, has been issued by Consumer Protection after three recent cyber-attacks have resulted in almost $590,000 being stolen in property-related scams. In the worst case, an 83 year old property buyer in Perth’s western suburbs has lost $557,000 after the fraudsters intercepted email...
Consumer Protection
Media release
19 Sep 2017
Renters, landlords and real estate agents in Western Australian have all emerged as winners as a result of the new electronic transaction process for lodging and returning tenancy bonds. Bonds Online was introduced by Consumer Protection in August 2015 where bonds could be electronically lodged with the Bonds Administrator. The system was further developed to provide for eTransactions – aimed at...
Consumer Protection
Media release
06 Sep 2017
A fire which damaged a rental property in Orelia has sparked concern about the dangers posed by cannabis grow-houses when the power to the home is by-passed. The discovery of more grow-houses in Perth has prompted a renewed warning from Consumer Protection for Perth landlords to be extra vigilant when selecting tenants for their homes, with Western Power also concerned about power safety. About 1...
Consumer Protection
Media release
03 Aug 2017
The McGowan Government today announced amendments to residential caravan park laws to provide extra protections for Western Australians. Changes will be made to the Residential Parks (Long-stay Tenants) Act 2006, which regulates the relationship between park operators and long-stay tenants. This will balance the interests of operators and tenants, and ensure fairer dealings between the parties...
Consumer Protection
Media release
24 Jul 2017
A landlady who entered a rental property illegally to conduct renovations and change the locks while the elderly tenant was in hospital has been convicted and ordered to pay $11,907 in fines and costs by the Fremantle Magistrates Court. Marlene Ruzica Pavlovich of Munster, who is a former real estate sales representative, was found guilty on 30 June 2017 of contravening 2 offences under the...
Consumer Protection
Media release
07 Jul 2017
A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley was also ordered by the SAT to pay costs of $1,200. He admitted to breaching the Residential Tenancies Act, the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales Representatives by:...
Consumer Protection
Media release
02 Jun 2017
A Perth real estate agency’s computer system has been hacked by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being taken to have the fake ads removed and to have an email address being used by the scammers ( rentscall@gmail.com ) closed down. The scammers gained access to the western suburbs’ agency’s log in details for sites such...
Consumer Protection
Media release
22 May 2017
With Acting Commissioner for Consumer Protection David Hillyard The Department of Commerce Bond Administrator figures showed 10 per cent of all residential rental bond lodgements were made late in January this year. A bond is money paid by the tenant and held in trust for the duration of a tenancy. The Residential Tenancies Act 1987 (the Act) requires that bonds must be lodged by the landlord or...
Consumer Protection
Department News
02 Mar 2017
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017. The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a...
Consumer Protection
Department News
20 Oct 2016

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