Tenant

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Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
If you are renting a home (as a tenant), or renting out an investment property (as a lessor/landlord), you have a variety of rules, rights and responsibilities. The following links will give you the information to help you understand renting laws and avoid common renting pitfalls. make sure you are...
Types of rental accommodation
Property condition reports are an important element of any residential tenancy, as they outline the current condition of the property at the start and end of a tenancy. A property condition report can also assist in resolving disputes about damage. The mandatory Form 1 Property Condition Report...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy
Boarders and lodgers are a special group of home-dwellers in terms of the law. As they are not tenants, they are not covered by the Residential Tenancies Act 1987 but instead have rights under common law provisions. Distinguishing between tenants, boarders and lodgers It is not always easy to...
Types of rental accommodation
Whether you are a lessor / landlord or tenant - you should make sure you do your homework before signing a rental agreement. Tenants Make sure the property meets your day-to-day needs. Ask yourself: Can you pay the rent and still have money to live? Is it close to shops, schools or public transport...
Beginning a tenancy

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Publications

24 November 2017 As summer approaches it’s time to check that the pool or spa at your rental property conforms to safety requirements. The pool or spa must have appropriate safety barriers according...
Consumer Protection
Bulletin
28 Nov 2017
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
23 Jan 2018
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
28 Nov 2017
While apartment living has many advantages, the fire at the Grenfell Tower in London and other fire events in Australia and around the world have highlighted the importance of fire safety in high-...
Building and Energy
Fact sheet
03 Oct 2017
22 September 2017 Your tenant is late paying the rent, so what action can you take? You have received a complaint about your tenant’s antisocial behaviour, or suspect that there are extra people...
Consumer Protection
Bulletin
27 Feb 2018
Document last updated 17 November 2020 Real estate agencies now uses the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be...
Consumer Protection
Flyers
17 Nov 2020
Document last updated 17 November 2020 Real estate agencies now use the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be...
Consumer Protection
Fact sheet
17 Nov 2020
The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
15 May 2019
Abandoned Goods process Abandoned Goods Certificates are no longer issued (as of 1 November 2021). Landlords and/or park operators still have a legal obligation to properly handle goods abandoned by...
Consumer Protection
Form – application
30 Jan 2022

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Announcements

With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty Ltd , trading as Verse Property Group , was also ordered to pay $505 in costs after pleading guilty on 2 March 2018 to charges of breaching the Residential Tenancies Act by failing to lodge eight bonds amounting to $12,...
Consumer Protection
Media release
08 Mar 2018
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building and Energy
Department News
20 Dec 2017
Extensive tenancy reforms designed to support, not penalise, victims Removing barriers to support people to leave abusive relationships The McGowan Government will introduce proposed changes to tenancy laws aimed at supporting tenants who are victims of family and domestic violence in Western Australia. State Cabinet has approved amendments to the Residential Tenancies Act and the Residential...
Consumer Protection
Media release
19 Dec 2017
Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in WA to be extra vigilant. In the latest case, the buyer of a Karrinyup property lost $20,000 after cyber criminals sent an email purporting to be from his real estate agent requesting the deposit be paid into a bank...
Consumer Protection
Media release
24 Nov 2017
A Wandi property manager has been fined $5,000 by the Perth Magistrates Court for operating without a licence and a current triennial certificate. Josephine Wei-Wei Liau was also ordered to pay costs of $1,784 after being convicted on 20 November 2017 for holding herself out as a real estate agent and demanding and receiving monies in respect of services as an agent while unlicensed. Ms Liau was...
Consumer Protection
Media release
23 Nov 2017
Recent fire events in Australia and worldwide have highlighted the importance of fire safety in high-rise apartment buildings.
Building and Energy
Media release
02 Oct 2017
An urgent alert to the WA real estate and settlement industries, as well as to buyers and sellers of properties, has been issued by Consumer Protection after three recent cyber-attacks have resulted in almost $590,000 being stolen in property-related scams. In the worst case, an 83 year old property buyer in Perth’s western suburbs has lost $557,000 after the fraudsters intercepted email...
Consumer Protection
Media release
19 Sep 2017

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