Tenant

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There can be confusion about the difference between retirement villages and residential / caravan parks . In terms of appearance and services, the two may be very similar. The main differences relate to the type of ownership and occupancy arrangements, the permanency of tenure and the protections...
Types of rental accommodation

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Publications

22 September 2017 Your tenant is late paying the rent, so what action can you take? You have received a complaint about your tenant’s antisocial behaviour, or suspect that there are extra people...
Consumer Protection
Bulletin
27 Feb 2018
Document last updated 17 November 2020 Real estate agencies now uses the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be...
Consumer Protection
Flyers
17 Nov 2020
Document last updated 17 November 2020 Real estate agencies now use the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be...
Consumer Protection
Fact sheet
17 Nov 2020
The following is a guide for home owners who may have concerns about the stability of the plasterboard ceilings within their home.
Building and Energy
Fact sheet
11 May 2017
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
04 Dec 2023
Abandoned Goods process Abandoned Goods Certificates are no longer issued (as of 1 November 2021). Landlords and/or park operators still have a legal obligation to properly handle goods abandoned by...
Consumer Protection
Form – application
30 Jan 2022
5 November 2015 A lessor has been fined $24,000 after the Consumer Protection Division of the Department of Commerce (Consumer Protection) prosecuted him for breaches of the Residential Tenancies Act...
Consumer Protection
Bulletin
18 Nov 2015
What is eTransactions? eTransactions, or electronic transactions, allows real estate agents to lodge, vary and dispose of tenancy bonds online without paper forms. eTransactions is available to...
Consumer Protection
Fact sheet
18 Nov 2020
23 January 2015 Amendments have been gazetted in the Government Gazette of 20 January 2015 to amend the Form 1AC Information for Tenants and Form 1AD Information for Tenant with Non-written Tenancy...
Consumer Protection
Bulletin
18 Jun 2015
What types of internal window coverings are a safety hazard for children?
Consumer Protection
Fact sheet
09 Aug 2016

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Announcements

Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building and Energy
Media release
27 Jun 2018
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty Ltd , trading as Verse Property Group , was also ordered to pay $505 in costs after pleading guilty on 2 March 2018 to charges of breaching the Residential Tenancies Act by failing to lodge eight bonds amounting to $12,...
Consumer Protection
Media release
08 Mar 2018
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building and Energy
Department News
20 Dec 2017
With Acting Commissioner for Consumer Protection David Hillyard The Department of Commerce Bond Administrator figures showed 10 per cent of all residential rental bond lodgements were made late in January this year. A bond is money paid by the tenant and held in trust for the duration of a tenancy. The Residential Tenancies Act 1987 (the Act) requires that bonds must be lodged by the landlord or...
Consumer Protection
Department News
02 Mar 2017
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017. The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a...
Consumer Protection
Department News
20 Oct 2016
With Acting Consumer Protection Commissioner David Hillyard The current economic climate is affecting the rental market in Perth and Western Australia. Some renters are leaving homes for a less expensive option because their financial circumstances have changed, while others are simply taking advantage of the increase in vacant rental properties to choose from. When it is time to end a tenancy,...
Consumer Protection
Department News
25 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard Court case highlights landlord obligations A recent court case has highlighted the need for private landlords in WA, as well as real estate agents and property managers, to be aware of their obligations under tenancy laws and to comply with them. In the case, Bozena Sakowski was fined $7,200 by the Perth Magistrates Court after she...
Consumer Protection
Department News
05 Apr 2016

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