Tenant

Topics

Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Three information videos about renting a home were produced to help you understand the laws in Western Australia . Part one: Getting started - covers applying for a tenancy, option fees, tenancy databases, discrimination, tenancy agreements, rents and bonds and property condition reports. Part two...
Non-English speaking consumers
The Consumer Protection Awards 2020 The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided...
Consumer Protection Awards
The Consumer Protection Division sought the views of the community as part of a review of laws that regulate retirement villages in Western Australia. Status: Closed Monday, 28 July 2014. All those interested in this area were urged to read the consultation paper and put in a submission by the...
Consultations
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations
The Residential Parks (Long-stay Tenants) Act 2006 ('the Parks Act') sets out the broad principles (or minimum standards) for the conduct of park operators and tenants in the residential park tenancy market. The Residential Parks (Long-stay Tenants) Regulations 2007 ('Regulations') provide for the...
During a tenancy
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
The main complaints Consumer Protection receives about holiday accommodation is generally about poor facilities and pricing disputes. Here are some tips to avoid disappointment when booking your next holiday. Choose your destination carefully: As with any purchase do your research by speaking to...
Types of rental accommodation
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights

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Publications

Should the landlord be allowed to terminate a periodic tenancy agreement if the status of the tenant or the landlord changes? Possible options Change the RTA to allow a landlord to terminate the...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should "no grounds" terminations by landlords be removed from the Residential Tenancies Act (the RTA)? Possible options No change to the law. Replace no grounds terminations by landlords with new...
Consumer Protection
Consultations / public comment
13 Jan 2020
Does the law about keeping pets in rental premises need to be changed? Possible options Allow a landlord to refuse only where there are reasonable grounds to do so. Allow a landlord to refuse only...
Consumer Protection
Consultations / public comment
13 Jan 2020
Consultation Regulatory Impact Statement 2 (CRIS 2) looks at possible retirement villages legislation reform regarding operator obligations. It deals with some issues which arise during residence and...
Consumer Protection
Consultations / public comment
12 Dec 2019
29 November 2019 In this issue: Update to family and domestic violence regulations. Update to family domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies...
Consumer Protection
Bulletin
29 Nov 2019
A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a wall to ensure the safety of a child...
Consumer Protection
Information
02 Dec 2019
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
02 Dec 2019
31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties,...
Consumer Protection
Bulletin
31 Oct 2019
21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality when your property...
Consumer Protection
Bulletin
21 Aug 2019
1 August 2019 In this issue: ​Tenancy challenges Mortgagee repossession Information and resources regarding illegal drug activity in homes Tenancy challenges: Mortgagee repossession Sometimes tenancy...
Consumer Protection
Bulletin
02 Aug 2019

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Announcements

A Maylands real estate agency and its supervisor have been reprimanded and fined a total of $15,000 by the State Administrative Tribunal for failing to lodge tenancy bonds with the Bond Administrator within the required time limit and for recording wrong dates when received. Caputo & Clay Pty Ltd , formerly trading as Harcourts Integrity and currently trading as Perth Realty Group , was fined...
Consumer Protection
Media release
04 Sep 2019
A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019
There’s a new Consumer Protection Senior Regional Officer for the Great Southern. Steph Marsh spent her first week in the job training at Consumer Protection’s Perth HQ but is now permanently based at the office on Aberdeen Street in Albany. Steph has lived and worked in Albany for the past eight years at the Department of Communities, supporting children and families. She is looking forward to...
Consumer Protection
Media release
05 Jun 2019
Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
Building and Energy
Department News
27 May 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019
New tenancy laws to assist Western Australian renters affected by family and domestic violence are now in force. The new laws allow a tenant to end their tenancy with as little as seven days' notice if they or their dependants are impacted by family and domestic violence, even if the perpetrator is not named on the lease. There is no need to go to court and a new Consumer Protection form can be...
Consumer Protection
Media release
15 Apr 2019
Consumer Protection is warning landlords who manage their own rental properties in WA to comply with their legal requirements under the Residential Tenancies Act or face being prosecuted. The warning follows a court case on 21 March 2019 in the Perth Magistrates Court where landlord Mark Alasdair Adam , formerly of Bayswater but now residing in Sydney, was convicted in his absence and fined $10,...
Consumer Protection
Media release
28 Mar 2019
Now summer is officially over, our attention may soon turn to gas heaters and other gas appliances in the home. A recent safety alert affecting four popular gas heaters is a timely reminder that any gas equipment should be used and maintained correctly to avoid potentially dangerous consequences. Along with our colleagues at Building and Energy (formerly Energy Safety ), Consumer Protection is...
Consumer Protection
Media release
14 Mar 2019
Moving house is an activity guaranteed to set the stress levels soaring, so it helps to know how to avoid potential nasty surprises when engaging the services of a furniture removalist. Whether you’re moving down the street or across the country, it is a time-consuming and often expensive exercise dreaded by most. A moving ‘to-do’ list can seem endless. Not only do you need to find a new place to...
Consumer Protection
Media release
07 Mar 2019

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