Tenant

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In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate agents alike due to potential health and safety risks to occupants. Of primary concern are houses — mostly rental properties — that have been used to manufacture, grow or smoke illegal...
Having problems with renting a home?
Gary Newcombe May 2021 - Current Gary Newcombe became Commissioner for Consumer Protection and Executive Director for Consumer Protection on Monday 24th May 2021. Gary has 40 years' experience in the Commonwealth and State public sectors and the Western Australian Parliament, primarily in the areas...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios. It will soon be available for individual private landlords/lessors. All licensed real estate agents undertaking property...
Bonds
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Three information videos about renting a home were produced to help you understand the laws in Western Australia . Part one: Getting started - covers applying for a tenancy, option fees, tenancy databases, discrimination, tenancy agreements, rents and bonds and property condition reports. Part two...
Multilingual consumers
The Consumer Protection Division sought the views of the community as part of a review of laws that regulate retirement villages in Western Australia. Status: Closed Monday, 28 July 2014. All those interested in this area were urged to read the consultation paper and put in a submission by the...
Consultations
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation

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Publications

13 April 2021 How your landlord can correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual...
Consumer Protection
Bulletin
13 Apr 2021
1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
Consumer Protection
Bulletin
01 Apr 2021
Tenants can use this flowchart to assist with managing notifications and date counting when notifying their landlord of the intention to end a periodic tenancy agreement. Related flowcharts: Lessor...
Consumer Protection
Information
04 Oct 2022
This publication contains contact details for organisations providing the following services: Counselling and suicide prevention Crisis care helpline 1800 199 008 Information and counselling for...
Consumer Protection
Information
07 Nov 2022
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
15 Feb 2021
11 February 2021 In this issue: New phases of Residential Rent Relief Grant Scheme COVID-19: Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
15 Feb 2021
It’s time to start talking about your renting future. In response to COVID-19, the Western Australian Government implemented a moratorium on some evictions and all rent increases, under the...
Consumer Protection
Guide / handbook
11 Jan 2021
23 December 2020 Rent in advance guidelines Some renters have contacted us recently with concerns about receiving requests to pay more than two weeks rent in advance. So it’s a good time to provide...
Consumer Protection
Bulletin
24 Dec 2020
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
17 December 2020 COVID-19 relief grant will help pay rent debt On 17 December 2020, the State Government announced an expansion of the Residential Rent Relief Grant Scheme . The phase three expansion...
Consumer Protection
Bulletin
22 Dec 2020

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Announcements

As rents rise across Western Australia, many tenants may discover that in addition to paying more weekly rent, there is a further expense being asked of them. When rent is increased at a property, a landlord or property manager may request the tenant pay extra money to ‘top-up’ their security bond. How much a tenant is asked to pay will depend on how much their weekly rent has increased by. For a...
Consumer Protection
Media release
06 May 2021
Dogs and cats are like family members to many Western Australians, but it’s not always easy for an animal-loving tenant to find a pet-friendly landlord. Compounding this issue currently is WA’s tight rental market, with animal shelters reporting large numbers of pets being surrendered by renters unable to find a property willing to accommodate them. In WA currently, tenants wanting to keep pets...
Consumer Protection
Media release
22 Apr 2021
Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021
As the curtains close on Western Australia’s COVID-19 emergency period, we begin transitioning back to normal tenancy laws in which there is no longer a moratorium on rent increases and some evictions. While everybody adjusts to the changes, Consumer Protection has been fielding enquiries from landlords and tenants wondering about their rights and responsibilities when it comes to ending a...
Consumer Protection
Media release
31 Mar 2021
Landlords and tenants encouraged to act and negotiate in good faith Tenancies must be terminated lawfully Tenants urged to report unlawful evictions Tenants and landlords are encouraged to contact Consumer Protection for advice about rental rights and responsibilities, particularly in relation to termination notices and evictions. After COVID-19 emergency rental laws ended 28 March 2021 and with...
Consumer Protection
Media release
29 Mar 2021
Applications are open for grants helping WA tenants and landlords Up to $2,000 paid to landlords for future rent support Grants assist tenants struggling financially Applications are open under the Residential Rent Relief Grant Scheme to help tenants who are struggling financially meet rent payments. Renters who are facing a significant rent increase they are unable to afford can apply. However,...
Consumer Protection
Media release
02 Mar 2021
Western Australia can be a land of extremes – a fact we were reminded of recently when a bushfire devastated communities in Perth’s east and flooding swept the state’s Gascoyne region. The twin events are an unfortunate reminder for tenants and landlords to be aware of their rights and responsibilities should a rental property become damaged or destroyed in a disaster. When a rental home in WA is...
Consumer Protection
Media release
18 Feb 2021
We like to think our homes are a safe space for our families, but sometimes the biggest dangers are lurking where you might least expect them. Tragically, free-hanging cords from window coverings like curtains and blinds have been responsible for the deaths and injuries of many Australian children, including a two-year-old girl who died after being strangled by a blind cord at her Queensland home...
Consumer Protection
Media release
11 Feb 2021
As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@dmirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021
Fourth phase of rent grant scheme to soften the blow of expected rent increases Grants give tenants and landlords an incentive to continue current tenancies Strategy aims to reduce evictions and large rent increases after March 28, 2021 More financial assistance is being offered by the McGowan Government to tenants and landlords with the aim of securing current tenancies when the moratorium on...
Consumer Protection
Media release
31 Jan 2021

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