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Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios. It will soon be available for individual private landlords/lessors. All licensed real estate agents undertaking property...
Bonds
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Three information videos about renting a home were produced to help you understand the laws in Western Australia . Part one: Getting started - covers applying for a tenancy, option fees, tenancy databases, discrimination, tenancy agreements, rents and bonds and property condition reports. Part two...
Multilingual consumers
The Consumer Protection Division sought the views of the community as part of a review of laws that regulate retirement villages in Western Australia. Status: Closed Monday, 28 July 2014. All those interested in this area were urged to read the consultation paper and put in a submission by the...
Consultations
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations
The Residential Parks (Long-stay Tenants) Act 2006 ('Parks Act') applies to people who: are renting a relocatable home, such as a caravan or park home and a site on a park for 3 months or more; are renting a site on a park for 3 months or more; had a written, fixed term agreement that expired or...
During a tenancy

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Publications

The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
17 December 2020 COVID-19 relief grant will help pay rent debt On 17 December 2020, the State Government announced an expansion of the Residential Rent Relief Grant Scheme . The phase three expansion...
Consumer Protection
Bulletin
22 Dec 2020
18 December 2020 In this issue: COVID-19 rent laws – how they affect you $600 to pay your power bill – apply for a household electricity credit Consumer Protection December to January office closures...
Consumer Protection
Bulletin
18 Dec 2020
18 December 2020 Property management versus people management In this issue: Property management versus people management $600 to pay your power bill – apply for a household electricity credit...
Consumer Protection
Bulletin
18 Dec 2020
2 November 2020 Changes to residential parks laws - greater clarity for all residents In this issue: The change to the definition of residential park Take our quick online survey Consumer Protection...
Consumer Protection
Bulletin
02 Nov 2020
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
17 Dec 2021
15 October 2020 Changes to WA’s residential parks laws – what you need to know In this issue: Upcoming changes to WA’s residential parks laws How the changes will affect you When the changes are...
Consumer Protection
Bulletin
19 Oct 2020
16 September 2020 Spontaneous ceiling collapse Imagine you are eating dinner or watching television and suddenly the ceiling caves in. This may sound far-fetched but unfortunately ceiling collapses...
Consumer Protection
Bulletin
16 Sep 2020
4 September 2020 Why would I need a property condition report? Property condition reports (PCRs) describe the condition of the property at a point in time and protect you from being held responsible...
Consumer Protection
Bulletin
04 Sep 2020
This document provides contact details for asbestos regulators and information sources.
WorkSafe
Brochure
17 Aug 2020

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Announcements

Fourth phase of rent grant scheme to soften the blow of expected rent increases Grants give tenants and landlords an incentive to continue current tenancies Strategy aims to reduce evictions and large rent increases after March 28, 2021 More financial assistance is being offered by the McGowan Government to tenants and landlords with the aim of securing current tenancies when the moratorium on...
Consumer Protection
Media release
31 Jan 2021
Penny Lipscombe, Consumer Protection
Penny Lipscombe, Consumer Protection, by CP Media
With Commissioner for Consumer Protection Penny Lipscombe The clock is ticking on WA’s renting moratorium, which will see the ban on rent increases and some evictions being lifted when the COVID-19 coronavirus pandemic emergency laws expire on 28 March 2021. Consumer Protection is encouraging landlords and tenants to start a conversation now about what...
Consumer Protection
Media release
28 Jan 2021
Renters who have been doing it tough due to COVID-19 may have been worried about what happens when the moratorium on evictions and rent increases comes to an end on 28 March 2021. In some good news for those tenants and their landlords, the State Government has agreed to pay up to $4,000 off their rental debt under an expanded Residential Rent Relief Grant Scheme that is also aimed at keeping...
Consumer Protection
Media release
01 Jan 2020
WA tenants and landlords who are struggling financially due to the COVID-19 coronavirus pandemic have one last chance to apply for a grant of up to $2,000 to go towards paying their rent this Christmas. Phase two of the WA Government’s Residential Rent Relief Grant Scheme (RRRGS) means that tenants who have lost their job as a result of COVID-19 and are suffering financial hardship can apply to...
Consumer Protection
Media release
23 Dec 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Grant funding to be re-purposed to pay 75 per cent of rent arrears to landlords Assistance to prevent evictions at the end of the COVID-19 emergency period To qualify, landlords must offer existing tenants a minimum six month agreement The McGowan...
Consumer Protection
Media release
17 Dec 2020
A property manager employed by a Mandurah real estate agency has been fined $6,000 and ordered to pay $400 costs by the Mandurah Magistrates Court for taking money from the agency’s trust account for her own purposes. Kylie Jo-Anne Thomas was convicted on 8 December 2020 of making unauthorised withdrawals from the trust account in breach of the Real Estate and Business Agents Act. In August and...
Consumer Protection
Media release
11 Dec 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Even though Western Australians are getting back on their feet post the COVID-19 coronavirus pandemic, there are some who are still struggling to make ends meet due to losing their jobs or suffering reduced hours at work. If you’re a tenant whose...
Consumer Protection
Media release
05 Nov 2020
A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates Court on 26 October 2020, Anthony Gerlando Scafidi pleaded guilty to breaching the Residential Tenancies Act 1987 following a prosecution by Consumer Protection. The law requires a security bond to be lodged with the Bond Administrator as soon as...
Consumer Protection
Media release
03 Nov 2020
There’s a lot to weigh-up when hunting for a rental home, such as your budget and the location, but one important thing to investigate is whether the property is actually available. Scammers are taking advantage of Perth’s tight rental market by posting fake adverts, or responding to ‘rental wanted’ posts, on classified sites and pretending to be landlords with vacant homes for lease. WA ScamNet...
Consumer Protection
Media release
07 Oct 2020

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