Tenant

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Having electrical work done? Make sure you use a licensed electrical contractor whenever you have electrical work done. Having electrical work done brochure Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very...
Electrical installations
Residential park residents (tenants) are covered by a set of specific laws. If you are simply staying at a residential park for a holiday you are not covered by the same laws, however you still have general consumer rights. You are not covered by residential park laws if you are: on holiday; a park...
Site agreements
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...
Bonds
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with the other person. Standard forms and notices When a notice is served, proper procedures must be...
Notices and condition reports
Change of ownership Tenants must be told if the park changes hands. Park managers should provide all tenants with these details including those on the park and absentee owners. Entering the tenant’s site, park home or caravan If the premises is rented, park managers can enter the site, park home or...
During a tenancy
Working together to improve park living A park with 20 or more long-stay sites must have a Park Liaison Committee (PLC) – even those with less can establish one. The PLC plays an advisory (not decision making) role, particularly in areas such as preparing and amending park rules and developing...
During a tenancy
Gas is a safe and efficient source of energy when used properly. Gas appliances and installations incorporate in their designs safety features to protect people and property from malfunctions (usually with appliances). However, without proper installation and use, the potential exists for the...
Gas installations
Consumer Protection currently has two apps available for smartphones and tablets. iShopWA With iShopWA on your iOS or Android device, you’ll always be able to check where you stand when it comes to refunds, warranties and lay-bys in WA.
iShopWA app logo
iShopWA app logo, by Consumer Protection
iShopWA Information...
Apps
Portable outdoor appliances such as gas heaters and barbecues are ideal for use outdoors. However, these appliances can present a danger of carbon monoxide poisoning if used in areas with insufficient ventilation. 'For Safety's Sake', keep your outdoor appliances outside! Safe locations for using...
Gas appliances
Gas appliances, after installation, become part of the house and tend to be neglected and forgotten until something goes wrong or they stop working as they should. Like other machines, gas appliances become inefficient, unreliable and may even pose a safety hazard if not serviced regularly. ' For...
Gas appliances

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Publications

15 April 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters, affected by family and domestic violence, started on 15 April 2019. The new...
Consumer Protection
Bulletin
24 Apr 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au The PDF and below information provides a guide on...
Consumer Protection
Information
10 Dec 2019
18 March 2019 Family violence tenancy laws coming soon Renters affected by family and domestic violence (FDV) will soon have new options. We're pleased to say an amendment to Western Australia's...
Consumer Protection
Bulletin
27 Mar 2019
7 February 2019 Security bonds - did you know? A security bond is a payment made in advance by a tenant to cover any damages or outstanding bills that may arise during a tenancy. As such, bond monies...
Consumer Protection
Bulletin
12 Feb 2019
31 January 2019 Do you charge your long-stay tenants for utilities outside of their rental costs? Many caravan parks purchase gas or electricity from licensed retailers and use embedded networks...
Consumer Protection
Bulletin
11 Nov 2019
4 December 2018 Your property condition report is critical to your tenancy At the start and end of every tenancy your landlord or property manager will provide you with a property condition report (...
Consumer Protection
Bulletin
11 Dec 2018
8 November 2018 Are you prepared? Do you want accurate and reliable information about your rights and responsibilities as a tenant? Consumer Protection can help you understand tenancy laws and how...
Consumer Protection
Bulletin
08 Nov 2018
Tenant's bulletins provide topical information and reminders to tenants of rental properties in Western Australia. Have you subscribed? Make sure you are up to date with the latest reminders, news...
Consumer Protection
Bulletin
19 Mar 2020
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018
New legislation will be coming into effect on 14 May 2018 which will require all workers performing work for reward at “domestic-type” premises, turn off all sources of electricity by opening the...
WorkSafe
Guidance note
05 Jul 2018

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Announcements

With a new season underway, the State’s energy safety regulator is urging home and business owners to do a simple check of their residual current devices (RCDs) – the compulsory life-saving switches that protect against electrocution. RCDs instantly stop the electricity supply when they detect a fault, such as when a person receives an electric shock. The rapid response is designed to protect...
Building and Energy
Media release
26 Sep 2018
Local governments are working to clear a backlog of inspections of private pool safety barriers in the wake of an Ombudsman Western Australia report on children drowning. The law requires that WA local councils inspect private pools in their jurisdiction at least once every four years to ensure they have complying fences or other safety barriers. In last year’s investigation report on ways to...
Building and Energy
Media release
20 Sep 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building and Energy
Media release
27 Jun 2018
With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty Ltd , trading as Verse Property Group , was also ordered to pay $505 in costs after pleading guilty on 2 March 2018 to charges of breaching the Residential Tenancies Act by failing to lodge eight bonds amounting to $12,...
Consumer Protection
Media release
08 Mar 2018
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building and Energy
Department News
20 Dec 2017

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