Tenant

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Make sure you use a licensed gas fitter whenever you have gasfitting work done. Gasfitting is a skilled technical trade requiring extensive training to become competent. Gasfitting not completed to the required standards is a serious safety hazard. In Western Australia, only licensed gas fitters...
Gas installations
Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments
Real estate agents and property managers You are required to lodge a security bond as an eTransaction via the BondsOnline system since 1 September 2016. Private lessors Residential bond lodgement, disposal and variation forms can be completed online. You only need to print and sign them before...
Bonds
All home sellers and landlords must ensure that residual current devices (RCDs) are installed in accordance with the Electricity Regulations to protect all power and lighting circuits. RCDs save lives RCDs cut the electricity supply instantly if a person touches a live part and receives a shock. By...
Residual current devices (RCDs)
Under a rent-to-buy scheme, the seller makes a rental agreement with the buyer at an above market rent rate. The buyer may only exercise the ‘option to buy’ at the end of the rental period if they can get the finance to pay the balance of the agreed purchase price and have complied with the terms...
Buying a property
iRentWA is no longer supported or available for download from the app stores. Consumer Protection WA launched the iRentWA app in 2014 to help tenants and landlords manage their rental arrangements. We decided to retire the app due to a low user base, high maintenance cost and all information...
Renting tools
If you believe that the estimated sale value of the abandoned goods is less than it will cost you to remove the goods, store the goods for at least 60 days and sell the goods at public auction you can choose to dispose of the goods. Before you just dispose of the goods, you should be aware that the...
When a tenancy ends
If the estimated sale value of goods, including motor vehicles, caravans, trailers or boats, is more than it would cost for you to remove, store and sell the goods at public auction, you must store the goods immediately in a safe place and manner for at least 60 days. What you need to do when you...
When a tenancy ends
Circumstances of abandonment The most common circumstances in which a tenant vacates a property and leaves goods behind are: tenancy has ended normally tenancy has been terminated by a court order tenant has been evicted by the bailiff tenant has abandoned the property owing rent tenant has been...
When a tenancy ends
Ending a tenancy by mutual agreement If both the landlord and tenant agree, in writing, the tenancy agreement should end on a specified date, this is also acceptable and none of the more formal procedures (such as issuing notices) need apply. It’s important to ensure both parties sign a clear,...
When a tenancy ends

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Publications

29 April 2019 National safety alert reminder – gas heaters In case you missed it, a national safety alert was issued last month for four open-flued gas heaters that, under certain circumstances, may...
Consumer Protection
Bulletin
16 May 2019
15 April 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters, affected by family and domestic violence, started on 15 April 2019. The new...
Consumer Protection
Bulletin
24 Apr 2019
To close this window immediately press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au The PDF and below information provides a guide on...
Consumer Protection
Information
15 Jan 2021
18 March 2019 Family violence tenancy laws coming soon Renters affected by family and domestic violence (FDV) will soon have new options. We're pleased to say an amendment to Western Australia's...
Consumer Protection
Bulletin
27 Mar 2019
7 February 2019 Security bonds - did you know? A security bond is a payment made in advance by a tenant to cover any damages or outstanding bills that may arise during a tenancy. As such, bond monies...
Consumer Protection
Bulletin
12 Feb 2019
31 January 2019 Do you charge your long-stay tenants for utilities outside of their rental costs? Many caravan parks purchase gas or electricity from licensed retailers and use embedded networks...
Consumer Protection
Bulletin
11 Nov 2019
4 December 2018 Your property condition report is critical to your tenancy At the start and end of every tenancy your landlord or property manager will provide you with a property condition report (...
Consumer Protection
Bulletin
17 Jul 2020
8 November 2018 Are you prepared? Do you want accurate and reliable information about your rights and responsibilities as a tenant? Consumer Protection can help you understand tenancy laws and how...
Consumer Protection
Bulletin
08 Nov 2018
Tenants bulletins provide topical information and reminders to tenants of rental properties in Western Australia. Have you subscribed? Make sure you are up to date with the latest reminders, news and...
Consumer Protection
Bulletin
24 Dec 2020
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018

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Announcements

Consumer Protection is urging tenants and landlords in WA to check for unclaimed bond money amounting to a total of almost $1.5 million. The bond money relates to 4,887 tenancies that came to an end between January 2007 and December 2010. The bonds were not paid out for a variety of reasons: Disposal forms submitted were missing signatures; Monies left in dispute of whom it is to be paid to;...
Consumer Protection
Media release
13 Dec 2018
Whether you have been renting a home for many years or are just about to jump into the rental market for the first time, it’s important to be aware of your rights and responsibilities. Residential tenancy matters make up a large part of the work we do at Consumer Protection. Our contact centre refers more than 100 calls from tenants each week to our Property Industries team for assistance. Part...
Consumer Protection
Media release
22 Nov 2018
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018
The McGowan Government will this week introduce a Bill into State Parliament to provide greater protections for long-stay tenants at residential parks in Western Australia. The Residential Parks (Long-stay Tenants) Bill 2018 will ensure fairer dealings and security of contract between park operators and their long-stay tenants. Key reforms include: Limiting the termination of fixed-term...
Consumer Protection
Media release
16 Oct 2018
Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...
Consumer Protection
Media release
07 Oct 2018
With a new season underway, the State’s energy safety regulator is urging home and business owners to do a simple check of their residual current devices (RCDs) – the compulsory life-saving switches that protect against electrocution. RCDs instantly stop the electricity supply when they detect a fault, such as when a person receives an electric shock. The rapid response is designed to protect...
Building and Energy
Media release
26 Sep 2018
Local governments are working to clear a backlog of inspections of private pool safety barriers in the wake of an Ombudsman Western Australia report on children drowning. The law requires that WA local councils inspect private pools in their jurisdiction at least once every four years to ensure they have complying fences or other safety barriers. In last year’s investigation report on ways to...
Building and Energy
Media release
20 Sep 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building and Energy
Media release
27 Jun 2018

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