Tenant

Topics

Bonds and start up fees

What bond and start-up fees can be charged in a long-stay tenancy? Start up fees Park operators can only ask for money relating to rent and a bond at the start of a tenancy. There are no other upfront fees, apart from a refundable option fee, that can be charged prior to the tenancy. Rent No more...
Site agreements
12 Feb 2014

Managing site agreements

Park operators must provide prospective long‑stay tenants with the following disclosure documents: a copy of the proposed agreement, whether for a fixed or periodic term for on-site home or site only arrangement; a disclosure statement; a copy of the information booklet on park living ; a copy of...
Site agreements
12 Feb 2014

Managing a property yourself

Once you have decided to rent out a property, one of the first decisions you will need to make is whether to do all the property management yourself or employ a real estate agent to do it for you. It needn't be all or nothing. You may employ an agent just to find your tenants and handle the bond...
Property management
12 Feb 2014

Tenant ending a tenancy

Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days'...
When a tenancy ends
12 Feb 2014

Using a property manager

Property managers who offer their services for a fee must be registered real estate sales representatives working for a licensed real estate agent who is in charge of the agency. If you choose to use a property manager, carefully consider the person’s experience in property management. Ask about:...
Property management
12 Feb 2014

Lessor ending a tenancy

Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not...
When a tenancy ends
12 Feb 2014

Paying rent and additional charges

Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The method of paying rent agreed...
Rent and other payments
12 Feb 2014

Missed and overdue rent

The tenancy may end if the rent falls behind. If the tenant/s have a problem making the payments, they should explain their financial situation to the lessor and make alternative arrangements to pay the arrears in full. If the tenant/s are behind in rent payments, the lessor is entitled to follow...
Rent and other payments
12 Feb 2014

Rental property security standards

WATCH
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
12 Feb 2014

Privacy and entry rights for rental properties

We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
12 Feb 2014

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Publications

Clarifying family and domestic violence tenancy law concerns - Tenants bulletin issue 10

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality when your property...
Consumer Protection
Bulletin
21 Aug 2019

Tenancy challenges - Mortgagee repossession & Illegal drug activity in homes - Tenants bulletin issue 9

1 August 2019 In this issue: ​Tenancy challenges Mortgagee repossession Information and resources regarding illegal drug activity in homes Tenancy challenges: Mortgagee repossession Sometimes tenancy...
Consumer Protection
Bulletin
02 Aug 2019

New tenancy resources, eCourts Portal and Home Buyers Assistance Account grant - Tenants bulletin issue 8

New family and domestic violence tenancy resources Flowcharts for tenants If a tenant wants to leave a rented property due to family and domestic violence there are certain procedures that tenants...
Consumer Protection
Bulletin
04 Jul 2019

On-site tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

On-site tenant chart 1 – Terminate your interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 An on-site tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to being affected by...
Consumer Protection
Information
17 Jul 2020

Tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

Tenant chart 1 - Terminate your interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to family and domestic...
Consumer Protection
Information
17 Jul 2020

Direct Debit Request (DDR) Service Agreement

READ
This is the Direct Debit Request (DDR) Service Agreement with the Bond Administrator, (Department of Mines, Industry Regulation and Safety) APCA ID 067 469. It explains what a User’s obligations are...
Consumer Protection
Information
20 Jun 2019

Safe Tenancy WA poster and factsheet

READWATCH
Renters affected by family and domestic violence (FDV) can: Go Exit a tenancy agreement without going to court, with as little as 7 days’ notice. S tay Remove a perpetrator’s name from a lease by...
Consumer Protection
Poster
13 Dec 2022

Family and domestic violence updates, gas heater safety alert correction, and it's tax scam time! - Tenants bulletin issue 7

30 May 2019 Family and domestic violence tenancy laws On April 15 tenancy laws came into effect that assist Western Australian renters affected by family and domestic violence (FDV). In case you...
Consumer Protection
Bulletin
17 Jul 2020

Pages

Announcements

Commissioner's Blog: Rental property safety – being vigilant

With Commissioner for Consumer Protection Penny Lipscombe We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points. What to do if you suspect an electrical fault? At least two RCDs must be fitted...
Consumer Protection
Media release
10 Oct 2019

Rental property safety – being vigilant

We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points. What to do if you suspect an electrical fault? At least two RCDs must be fitted before selling a home, in all properties constructed...
Consumer Protection
Media release
10 Oct 2019

Scammed tenant changes locks, moves in to rental to the surprise of the agent

A real estate sales agent who was showing a prospective tenant a rental property in Beeliar recently was surprised to discover that someone had changed the locks and had already moved in without the authority of the owner. The tenant moved in after responding to a rental accommodation advertisement on Gumtree which ended up being fake. He paid $2,000 to the scammers via a money transfer service...
Consumer Protection
Media release
01 Oct 2019

Commissioner's Blog: Drug contamination in homes

With Commissioner for Consumer Protection David Hillyard Consumer Protection is aware that contamination or damage to homes from illegal drug activity is a worry for tenants, owners and property industry professionals. But how do you identify past production, or smoking, of meth, heroin or cannabis at a property and whether there are potential health risks as a result? We’ve been working with WA’...
Consumer Protection
Media release
12 Sep 2019

Lodging bonds late and wrong dates cost real estate agency $15,000 in fines (Caputo & Clay Pty Ltd / Michael Clay)

A Maylands real estate agency and its supervisor have been reprimanded and fined a total of $15,000 by the State Administrative Tribunal for failing to lodge tenancy bonds with the Bond Administrator within the required time limit and for recording wrong dates when received. Caputo & Clay Pty Ltd , formerly trading as Harcourts Integrity and currently trading as Perth Realty Group , was fined...
Consumer Protection
Media release
04 Sep 2019

Property manager to pay $10,000 for trust account mistakes (TM Residential and Executive Leasing)

A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019

Consumer Protection’s new face in the Great Southern

There’s a new Consumer Protection Senior Regional Officer for the Great Southern. Steph Marsh spent her first week in the job training at Consumer Protection’s Perth HQ but is now permanently based at the office on Aberdeen Street in Albany. Steph has lived and worked in Albany for the past eight years at the Department of Communities, supporting children and families. She is looking forward to...
Consumer Protection
Media release
05 Jun 2019

RCD requirements after 1 January 2019

Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
Building and Energy
Department News
27 May 2019

Commissioner's Blog: New tenancy laws to support those affected by family violence

david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019

DMIRS 2019 Stakeholder Satisfaction Survey

The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

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