Tradesperson

Topics

Receipts and proof of purchases

A consumer who wants to make a claim about faulty goods or services against a supplier or manufacturer will usually need to show they obtained the goods or services from the supplier or manufacturer. The same applies to gift recipients. Businesses are understandably concerned to ensure claims made...
Receipts
26 Feb 2014

Itemised bills for services

Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
26 Feb 2014

Harassment and coercion

It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services. Undue harassment means unnecessary or excessive contact or communication with a person, to the point where that person feels intimidated, tired or demoralised. Coercion...
Sales practices
26 Feb 2014

No refunds

WATCH
Telling consumers about their rights When it comes to consumer guarantees, you must be very careful about what you say to consumers about their rights, and the wording of any signs, advertisements or any other documents. What you cannot tell a consumer You must not tell a consumer that a consumer...
Returns and cancellations
26 Feb 2014

Cancelling a supply / service

A supplier must meet the consumer guarantees for providing services: with due care and skill; which are fit for any specified purpose; and within the time specified, or within a reasonable time (when no time is set). What is ‘reasonable’ will depend on the nature of the services. If services fail...
Returns and cancellations
26 Feb 2014

Consumer guarantee – reasonable time

Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
25 Feb 2014

Consumer guarantee – services will be fit for purpose

Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties
25 Feb 2014

Consumer guarantee – due care and skill

What services are covered by the consumer guarantees? Services that you provide in the course of your business or professional activity, including not-for-profit services, that cost up to $100,000*, regardless of purpose or use. *post 1 July 2021 or $40,000 pre 1 July 2021 Which services are not...
Guarantees and warranties
25 Feb 2014

Consumer guarantee – acceptable quality

Acceptable quality Goods must be of an acceptable quality. Acceptable quality has a number of factors, including that the goods will be safe to use, and that they will be reasonably durable. Acceptable quality is determined by what a reasonable consumer fully familiar with the goods would regard as...
Guarantees and warranties
25 Feb 2014

Consumer guarantees – business rights and responsibilities

Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties
25 Feb 2014

Pages

Publications

Building Commission Industry Bulletin 80 - Commencement of the remaining amendments to the Construction Contracts Act 2004

READ
Principals, contractors, subcontractors, and suppliers working in the building and construction industry should be aware that the remaining sections 7 and 20 of the Construction Contracts Amendment...
Building and Energy
Bulletin
24 Mar 2017

Adjudication flow chart – Process and time for adjudications

READ
Process and time for adjudications under the provisions of the Construction Contracts (Former Provisions) Act 2004 as amended by the Construction Contracts Amendment Act 2016. This information...
Building and Energy
Fact sheet
28 Jul 2022

Building Commission News Edition 1/2016 – December 2016

Articles on the Yuanda building products audit, paint adhesion to white set plaster, emergency plumbing repairs in remote Aboriginal communities, changes to the Construction Contracts Act, industry...
Building and Energy
Newsletter
12 Dec 2016

Building Commission Industry Bulletin 74 - Changes to the Construction Contracts Act

READ
From 15 December 2016, important changes to the Construction Contracts Act 2004 (the Act) come into effect. These changes aim to improve the operation of, and access to, the rapid adjudication scheme...
Building and Energy
Bulletin
09 Dec 2016

Safety alert 4/2016 - Asbestos in imported building products

READ
In July 2016 asbestos was found in composite roof panels at the new Perth Children’s Hospital. The roof panels were imported from China and classified as “asbestos free”, but testing by a National...
WorkSafe
Alert
21 Sep 2020

Podcast - Discussion Paper - Work Health and Safety Regulations for WA

READLISTEN
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016

Work Health and Safety Regulations Discussion Paper

READ
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016

Electrician's training licence for an Indentured apprentice

Application forms These application forms are for an electrician's training licence for an indentured apprentice. Electricians training licence for an indentured apprentice – R116 Form: Electricians...
Building and Energy
Form – application
25 Jan 2023

Electrician's training licence for a Pre-apprentice

Application forms These applications are to be used for applicants undertaking training as a pre-apprentice. Electrician's training licence (for pre-apprenticeship) – R117 Form: Electrician's...
Building and Energy
Form – application
25 Jan 2023

Completion of refrigeration and airconditioning mechanic's bridging course

READ
This application form is used to apply for a restricted electrical licence on completion of the refrigeration and airconditioning bridging course.
Building and Energy
Form – application
19 Jul 2019

Pages

Announcements

Halls Head plumber failed to notify and certify work

Halls Head licensed plumbing contractor Ian Beckwith (PL6804) has been fined $3,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017

Patio builder fined for contractual flaws

Maddington company Great Aussie Patios Pty Ltd and its sole director and secretary Marcus Graham Fulker have been successfully prosecuted by the Building Commissioner for contractual offences committed in the supply and installation of a patio in Hazelmere in 2015.
Building and Energy
Media release
26 Oct 2017

Board issues fit-out builder a fine

Wembley Downs builder Peter Clyde Carman (BC100666 – expired & BP100822 – restricted) has been fined $4,000 by the Building Services Board for submitting a misleading building permit application to the City of Karratha in 2014.
Building and Energy
Media release
25 Oct 2017

Fire wall risk contained, says audit report

The Building Commission’s supplementary audit of Perth Children’s Hospital (PCH) fire walls has found isolated areas of non-compliance but no systemic issues that pose an ongoing concern for the safety of occupants.
Building and Energy
Media release
23 Oct 2017

Fire safety is a high-rise priority

Recent fire events in Australia and worldwide have highlighted the importance of fire safety in high-rise apartment buildings.
Building and Energy
Media release
02 Oct 2017

Warrenup man fined for shed building offences

A Warrenup man has been prosecuted by the Building Commissioner for registration and contractual offences he committed while contracting for and constructing three sheds, in Robinson, Elleker and Warrenup, in 2014.
Building and Energy
Media release
28 Sep 2017

Latest Building Commission News

The September 2017 edition of Building Commission News is out now. Read the Building Commission News Edition 3/2017 – September 2017 The newsletter features articles on audit and compliance matters, industry updates, events, and links to new publications. If you didn't receive a copy of the newsletter, make sure you are signed up to receive our news and updates. Subscribe to news and updates
Building and Energy
Department News
11 Sep 2017

Notice of company in liquidation (SRM Construction Pty Ltd, reg. BC12999)

On 16 August 2017 building company SRM Construction Pty Ltd (reg. BC12999) appointed Michael Joseph Ryan and Ian Charles Francis of FTI Consulting (Australia) Pty Ltd as joint liquidators of the company. The Building Commission is investigating claims that home owners may not have received a valid policy of home indemnity insurance from the builder in accordance with its obligations under the...
Building and Energy
Department News
22 Aug 2017

Notice of building company in external administration (Ravlich & Clent Constructions Pty Ltd, reg. BC13924)

On 2 August 2017 building company Ravlich & Clent Constructions Pty Ltd (reg. BC13924) voluntarily appointed Shaun Boyle of DCS Advisory as the administrator of the company. Home owners who have entered into a home building work contract with Ravlich & Clent Constructions and have unfinished, faulty or unsatisfactory work should be covered by home indemnity insurance (HII). They are...
Building and Energy
Department News
04 Aug 2017

Latest Building Commission News

The June 2017 edition of Building Commission News is out now. Read the Building Commission News Edition 2/2017 – June 2017 The newsletter features articles on audit and compliance matters, industry updates, events, and links to new publications. If you didn't receive a copy of the newsletter, make sure you are signed up to receive our news and updates. Subscribe to news and updates
Building and Energy
Department News
13 Jun 2017

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