Tradesperson

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Businesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (...
Tradespeople
The table below provides information on when Construction Training Induction Card is required (Based on draft National Code of Practice for Induction Training for Construction Work) Guidance on inclusions and exclusions Safety awareness training required Safety awareness training may not be...
Construction induction
Information on the requirements for induction training in the construction industry
Construction induction
A consumer who wants to make a claim about faulty goods or services against a supplier or manufacturer will usually need to show they obtained the goods or services from the supplier or manufacturer. The same applies to gift recipients. Businesses are understandably concerned to ensure claims made...
Receipts
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services. Undue harassment means unnecessary or excessive contact or communication with a person, to the point where that person feels intimidated, tired or demoralised. Coercion...
Sales practices
Telling consumers about their rights When it comes to consumer guarantees, you must be very careful about what you say to consumers about their rights, and the wording of any signs, advertisements or any other documents. What you cannot tell a consumer You must not tell a consumer that a consumer...
Returns and cancellations
A supplier must meet the consumer guarantees for providing services: with due care and skill; which are fit for any specified purpose; and within the time specified, or within a reasonable time (when no time is set). What is ‘reasonable’ will depend on the nature of the services. If services fail...
Returns and cancellations
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks for a key to be cut to fit his door and shows...
Guarantees and warranties

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Publications

Wood Pole Order 01-2009 issued to Western Power under Section 18B of the Energy Coordination Act 1994.
EnergySafety
Reports
12 Jun 2014
Building Commission Advisory Notes are published to provide technical and regulatory information for the building industry of Western Australia.
Building Commission
Advisory note
20 May 2014
A complete list of Building Commission Advisory Notes. Building Commission Advisory Notes are published to provide technical and regulatory information for the building industry of Western Australia.
Building Commission
Advisory note
07 Nov 2018
Building Commission Industry Bulletins are published to provide regular updates on legislative requirements for the building industry of Western Australia.
Building Commission
Bulletin
20 May 2014
Building Commission Industry Bulletins are published to provide regular updates on legislative requirements for the building industry of Western Australia.
Building Commission
Bulletin
20 May 2014
A complete list of the Building Commission's industry bulletins.
Building Commission
Bulletin
30 Apr 2019
Building and Energy, in conjunction with WorkSafe, has published new guidelines for safe management of high voltage electrical installations.
EnergySafety
Technical standards
21 Jan 2019
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
For gas operatives and industry representative who wish to view the existing interpretations or request an interpretation of a specific code or standard requirement.
EnergySafety
Technical standards
21 Jan 2019
Generic or global variation or exemptions for domestic, commercial or mobile engine installations.
EnergySafety
Register
09 Nov 2018

Pages

Announcements

Middle Swan man Matthew John Paterson, trading as Pato’s Patios, has been successfully prosecuted by the Building Commissioner for offences he committed in contracting for home building work at a Yangebup property in 2014.
Building Commission
Media release
18 Jan 2017
The Building Services Board has imposed conditions on the contractor registrations of Belmont builder Diploma Construction (WA) Pty Ltd (BC11854) and related Leederville-based entity DGX Construction Pty Ltd (BC14593).
Building Commission
Media release
17 Jan 2017
Osborne Park builder Danmar Homes Pty Ltd (reg. BC9032) and its nominated supervisor Robert George Williams (BP7911) have been fined a total of $45,000 plus costs for negligent conduct that contributed to one house’s roof blowing off and another being substantially damaged during a storm.
Building Commission
Media release
16 Jan 2017
If you are involved in the building and construction industry in regional Western Australia, you shouldn’t miss this important learning opportunity. Morning session – 9.00am to 12.30pm The Building Code of Australia (BCA) information session is a half day program in the morning covering future initiatives of the BCA; product certification and technical interpretation to common queries. This...
Building Commission
Event
11 Jan 2017
Formerly registered Wangara builder Jeffrey West (reg. BP101011 & BC100818 – both expired), the sole trader of Kameleon Homes, has been fined $15,000 and ordered to pay costs of $3,200 by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
11 Jan 2017
Complete Ceilings and Renovations Pty Ltd (deregistered by ASIC) and its director Mark Edward Straw of High Wycombe have been fined a total of $242,700 as a result of prosecution action by the Building Commissioner.
Building Commission
Media release
21 Dec 2016
Salter Point man Mal Afrasiabi (BC6365 & BP6365 – expired), a director of the formerly registered Western Australian building company AFRA Construction Pty Ltd (BC12367 – expired) and trading as MAE Contractors (or MAE Constructions WA), has been successfully prosecuted by the Building Commissioner for registration and contractual offences.
Building Commission
Media release
21 Dec 2016
The December 2016 edition of Building Commission News is out now.
Building Commission
Department News
15 Dec 2016
Information about amendments to the Plumbers Licensing and Plumbing Standards Regulations 2000 (Plumbing Regulations) that came into effect on 14 December 2016.
Building Commission
Department News
14 Dec 2016
East Perth man Jon Valmont (alias Jon Marcel), trading as Marcel Roofing, has been successfully prosecuted by the Building Commissioner for registration and contractual offences he committed in contracting for and carrying out building work in Attadale in late 2013 and early 2014.
Building Commission
Media release
13 Dec 2016

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