The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...

Consumer Protection has issued advice to people travelling to Bali during the school holidays who may be affected by flight cancellations due to the latest volcanic eruption. Before leaving, passengers should check the terms and conditions of their ticket in the event of flight suspensions or cancellations and to review their travel insurance policies. Commissioner for Consumer Protection David...

Consumer Protection has issued advice to consumers who may be travelling to Bali for the school holidays while there is a risk of flight disruptions due to volcanic activity on the island. Before departure, travellers are urged to check the terms and conditions of their tickets in the event of flight suspensions or cancellations and to take out travel insurance policies that will cover them for...

A wedding and event planning company has been fined $50,000 by the Joondalup Magistrates Court and five WA couples who were left out of pocket when it became insolvent have been awarded a total of $75,775 in compensation. Acceler8 Group Pty Ltd (in liquidation) , which traded as Bali D’Luxe , was convicted of five offences under the Australian Consumer Law of wrongly accepting payment and failing...