Travel agent

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Travel agent

Announcements

Commissioner's Blog: Happy Holidays

Travel buying tips to avoid holiday hell The recent collapse of a travel agent business in WA and similar instances over East should send a warning to Australians looking to buy airfares and/or holiday accommodation. Consumers who had paid cash, in person or by direct bank transfer, for travel services lost their money when the agent failed to pass funds on to suppliers or cancelled booked travel...

Consumer Protection

Department News

01 Oct 2015

Urgent advice for ‘Sky Air Services’ customers

Customers of the Fremantle-based travel agency, Sky Air Services, are being urged to contact Consumer Protection with the agency experiencing financial difficulties. Ten customers of the agency have contacted Consumer Protection in recent days reporting that flights and accommodation booked by the agency on their behalf have not been paid for despite the customers making payments in full to the...

Consumer Protection

Media release

23 Jul 2015

Website warning – Travel Advisor Pro (TAP)

A travel accommodation website is listing properties for lease without the property owner’s permission, sparking fears that the site is run by scammers. WA ScamNet is currently investigating the origins and purpose of Travel Advisor Pro (TAP) traveladvisorpro.net but due to early indications that it is a scam, a decision has been made to issue an early warning to protect consumers from potential...

Consumer Protection

Alert

29 Jun 2015

Travel company fined $6,000 over phone sales (Beachbreak Holidays Australia Pty Ltd)

A Queensland-based travel company which failed to notify consumers of a cooling off period for phone sales was fined $6,000 and ordered to pay costs of $1,282 by the Perth Magistrates Court on 27 March 2015. Beachbreak Holidays Australia Pty Ltd , trading as Ezy Flights and Up’n’Go Travel , sold travel vouchers by cold calling consumers and offering discounted packages for flights and...

Consumer Protection

Media release

31 Mar 2015

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Commissioner's Blog: Happy Holidays

Urgent advice for ‘Sky Air Services’ customers

Website warning – Travel Advisor Pro (TAP)

Travel company fined $6,000 over phone sales (Beachbreak Holidays Australia Pty Ltd)

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Travel agent

Announcements

Commissioner's Blog: Happy Holidays

Urgent advice for ‘Sky Air Services’ customers

Website warning – Travel Advisor Pro (TAP)

Travel company fined $6,000 over phone sales (Beachbreak Holidays Australia Pty Ltd)

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