Travel agent

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
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  Plumbing, building service, and home building work contract complaints.
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  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Construction Contracts Act
  The adjudication process for resolving payment disputes.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- Consumer Justice Strategy 2021-25
  Legislative reforms, policy development, and strategic priorities for consumer protection and fair trading in WA.
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  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
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  Information on your rights regarding housing and accommodation, goods and services, events and travel.
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- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
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  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
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  Information on applications, requirements, training and registrations for regulated industries.
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  Information for charities and associations operating in Western Australia.
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  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and sick leave, current compliance campaigns and COVID-19 coronavirus.
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  Information and resources for agencies on government sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system and recent inquiries and reviews.
- Upcoming changes to state employment laws
  Information on upcoming changes to state employment laws in Western Australia.
WorkSafe
Regulation and promotion of safety in general industry.
- Work health and safety legislation
  Information about WA's new work health and safety (WHS) laws.
- Mines and petroleum
  Safety and health guidance for the mining and petroleum sectors.
- Licences, registrations and notices
  How do I obtain a licence, register plant, seek a review, or request an exemption?
- Notify us
  Find out how to notify WorkSafe of an incident, completion of requirements of an improvement notice or make a complaint about a workplace hazard.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Commission for Occupational Safety and Health
  Information about Western Australia's peak safety and health body.
- Occupational safety and health law
  How do I comply with the law?
- Safety and health topics
  How do I make my workplace safer?
- Safety and health representatives
  Information about and for safety and health representatives.
- Tool box
  Events, statistics and educational resources.
- Small business safety
  Your guide to safety and health in small business.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Travel agent

Announcements

Planner of Bali weddings to pay fines and compensation (Acceler8 Group Pty Ltd t/as Bali D’Luxe)

A wedding and event planning company has been fined $50,000 by the Joondalup Magistrates Court and five WA couples who were left out of pocket when it became insolvent have been awarded a total of $75,775 in compensation. Acceler8 Group Pty Ltd (in liquidation) , which traded as Bali D’Luxe , was convicted of five offences under the Australian Consumer Law of wrongly accepting payment and failing...

Consumer Protection

Media release

21 Jul 2016

Commissioner's Blog: Happy Holidays

Travel buying tips to avoid holiday hell The recent collapse of a travel agent business in WA and similar instances over East should send a warning to Australians looking to buy airfares and/or holiday accommodation. Consumers who had paid cash, in person or by direct bank transfer, for travel services lost their money when the agent failed to pass funds on to suppliers or cancelled booked travel...

Consumer Protection

Department News

01 Oct 2015

Website warning – Travel Advisor Pro (TAP)

A travel accommodation website is listing properties for lease without the property owner’s permission, sparking fears that the site is run by scammers. WA ScamNet is currently investigating the origins and purpose of Travel Advisor Pro (TAP) traveladvisorpro.net but due to early indications that it is a scam, a decision has been made to issue an early warning to protect consumers from potential...

Consumer Protection

Alert

29 Jun 2015

Government of Western Australia
Department of Mines, Industry Regulation and Safety

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Travel agent

Announcements

Planner of Bali weddings to pay fines and compensation (Acceler8 Group Pty Ltd t/as Bali D’Luxe)

Commissioner's Blog: Happy Holidays

Website warning – Travel Advisor Pro (TAP)

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Travel agent

Announcements

Planner of Bali weddings to pay fines and compensation (Acceler8 Group Pty Ltd t/as Bali D’Luxe)

Commissioner's Blog: Happy Holidays

Website warning – Travel Advisor Pro (TAP)

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Website feedback

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