Renting tools and checklist

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Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.

As a lessor/landlord or tenant you will need to know your rights and responsibilities. The following publications and forms provide you with all the information you need to help you manage your tenancy.

Laws are changing to help keep everyone safe

Victims of family violence

Family violence prevention page provides information about the development of the laws regarding tenants' rights in family violence situations.  Keep up to date by subscribing to one of our bulletins. 

Portable pool safety

Inflatable and portable pools can pose a safety risk, especially to children under the age of five. Pool fencing laws apply to pools, including portable pools 300mm deep or more. Read more about keeping your portable pool safe

Forms and publications

Lessors checklist

Follow this checklist to make sure you property is rented out hassle free.

You will want your investment property to be profitable and the tenancy arrangements to be hassle free.
Here is a final checklist to help make that a reality.

  • Ensure you have adequate funds set aside to meet unexpected costs such as repairs to the property or to cover times when no rent may be coming in. 
  • Decide whether to use an agent or whether you are confident enough to manage it yourself
  • Choose your tenants carefully.
  • Decide whether you are going to offer a periodic or fixed-term tenancy. 
  • Make sure you use a prescribed tenancy agreement
  • You must give your tenant a copy of the information for tenants form, either 
  • Make sure the property is in good condition and ready for your tenant to move in. 
  • You must complete a property condition report containing the minimum information contained in Form 1: Property condition report within seven days of the start of the tenancy and provide two copies to the tenant. Spend time and effort on the property condition report. It can save a lot of disagreements and heartache later. 
  • Check important safety items: 
  • Provide the tenant with a receipt when you receive the bond.
  • Lodge the bond money with the Bond Administrator as soon as possible and within 14 days of receiving it from the tenant. 
  • Remember your tenant’s rights, especially to quiet enjoyment of the property. In those circumstances where the lessor may enter the rental premises you must use Form 19 – Notice of proposed entry to premises and provide the correct amount of notice to the tenant. 
  • Respond promptly to any requests for maintenance and repairs that are your responsibility, particularly urgent and essential repairs.   You are required to arrange repairs with a suitably qualified repairer within 24 hours of being notified of repairs required to restore an essential service and 48 hours for urgent repairs.
  • Deal promptly and fairly with any disputes and be prepared to negotiate a compromise solution. 
  • If the rent falls into arrears take action promptly using either the process described in Chart one or Chart two.  Otherwise the outstanding rent amount may increase and you may not get paid.
  • Make sure you know what notices to use for various procedures. 
  • Make sure you give the tenant a minimum of 30 days written notice using Form 1C if you want a fixed-term tenancy to finish on the end date.
  • Give the tenant a reasonable opportunity to be present at the final inspection.
  • Carry out a thorough final inspection, Discuss sensibly any items of dispute with your tenant and provide them with a copy of the final property condition report within 14 days of the tenancy ending.   
  • If you have to go to court, make sure you understand the procedures and prepare your case well. For more information see Going to court.

Renting bulletins

Keep up-to-date on tenancy tips, laws and news with the tenants' or landlords' bulletins.   

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