Prepaid Funerals Code review

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ConsumerSenior

Community and funeral industry feedback is being sought on the experience and operation of the Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (WA) (Prepaid Funerals Code).

The Prepaid Funerals Code, which came into effect from March 2021, ensures funds are managed within secure investments.  It sets rules around contracts and costs, ensuring consumers have clarity about the funeral they have purchased.  More information is available for consumers on funerals page or for businesses on selling funerals page.

Status: CLOSED

The Prepaid Funerals Code imposes requirements on the sellers of prepaid funerals to give consumers greater consistency, clarity and certainty when entering into a prepaid funeral contract.

Consultation

Consumer Protection is now reviewing how the Prepaid Funerals Code is working. Feedback was sought from the community and funeral industry on their experiences with the Prepaid Funerals Code via an online survey. The survey closed on Tuesday 26 September 2023.

Next step

Feedback from the consultation will be analysed to determine whether the current Prepaid Funerals Code is working as intended and if any changes need to be made. Updates to the review will be provided here.

Enquiries:

Enquiries can be made by email.

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