Elective CPD - real estate
Elective CPD activities must be completed by licensed agents and registered sales representatives each calendar year.
In addition to the three mandatory CPD activities, agents and sales representatives must complete at least seven points of elective CPD activities in each calendar year, after the initial grant of the licence or certificate of registration.
CPD elective activities may take the form of training courses, seminars, workshops, and online courses. The cost of completing elective activities must be borne by the participant.
Only activities approved by Consumer Protection can attract CPD points. When choosing an elective CPD activity, participants need to be aware different types of activities attract points at different rates.
The activities listed have been approved by the Commissioner for Consumer Protection in accordance with regulation 4AA of the Real Estate and Business Agents Regulations 1979.
CPD Programme Objectives
“To protect consumers, increase public confidence and raise industry standards.”
Compulsory Professional Development (CPD) for licensed agents and registered sales representatives is a programme administered by the Commissioner for Consumer Protection (Commissioner) under the Real Estate and Business Agents Act 1978.
Agents and representatives can be awarded points to achieve their annual requirement of educational activities for courses that serve or promote the principles and aims of the broad consumer protection framework.
The purpose of the programme is to increase consumer protection and increase public confidence that the real estate industry in Western Australia operates with integrity, exemplary standards of consumer protection and professionalism.
To this end, mandatory activities are determined by the Commissioner based on any recent legislative changes, emerging issues, identified risks, etc. prior to the commencement of each calendar year.
All elective CPD courses submitted for consideration are assessed in accordance with the principles set out above and on a case-by-case basis to ensure that, as mandated by the Commissioner, the courses focus on increasing agents’/sales representatives’ knowledge of:
- relevant legislation (e.g. Real Estate and Business Agents Act 1978, Australian Consumer Law, Fair Trading Act 2010, Residential Tenancies Act 1987, etc.);
- avoiding, minimising and/or managing risk (e.g. fraud, employee dishonesty, audit qualifications);
- industry best practice (e.g. trust accounting; identity verification; conflict of interests);
- complaint resolution (e.g. internal practises; service standards); and/or
- business environments that are productive, innovative, fair and safe.
To allow you to choose elective activities which are most relevant to the work you carry out, activities are listed under the relevant prescribed professional development subjects (Schedule 1A of the Regulations).
Some courses are approved under more than one professional development subject; however, you can only receive CPD points once for each approved activity. The hyperlink will direct to the website homepage of the training provider.
Learning Category 4 – “In-house” and similar training
In each calendar year, metropolitan and regional participants are only permitted to have three elective points from Learning Category 4 activities counted towards the seven which are deemed necessary to be compliant with the CPD program requirements.
Remote participants are allowed to claim six elective points per year from Learning Category 4 activities. Remote participants are those whose principal place of business lies outside a 100km radius of Perth, Kalgoorlie, Geraldton, Bunbury, Port Hedland, Broome, Karratha, Northam, Margaret River or Albany.
Approved elective activities and training providers list
The prescribed professional development subjects set out in Schedule 1A of the Regulations are listed below. This will make it easier for participants to select subjects to increase their industry knowledge and to develop their skills based on their individual professional development needs. Click on a subject to see the courses available, the amount of points the activity attracts, and links to the training providers.
- Agency agreements
- Business broking
- Business management practices
- Buyer's agents
- Conflict of interest and disclosure
- Customer service skills
- Disciplinary proceedings
- Law of contracts
- Managing agency risk
- Legislation regulating the carrying on of business as an agent in Western Australia
- Property management
- Sale and lease of commercial property
- Sale process
- Strata management
- Trust accounting
- Understanding real estate documents
- Valid appointment to act
For further information about a particular CPD activity please contact the relevant training provider.
Please note additional activities are added to this list throughout the year. You can check this page periodically for new activities which may suit your needs or interests.
Retain your certificate of attendance in a safe place as evidence of your participation in the CPD program. You may be requested to provide evidence of completion of you CPD courses upon renewal of your triennial certificate or certificate of registration.
What is an elective CPD activity?
An elective CPD activity is any CPD activity approved by Consumer Protection but not categorised as a mandatory CPD activity. Participants choose what elective activities they would like to undertake to make up the balance of 10 CPD points by choosing topics that have a specific relevance or interest to them or their business. Each elective CPD activity is assigned to one of four learning categories. Each approved elective CPD activity must have an educational outcome, be industry specific and be categorised as being relevant to one of the approved professional development subject areas. It is important to note that only the activities listed on the approved elective activities page are considered to be acceptable for CPD purposes.
What is a learning category?
Each CPD activity falls into one of four learning categories which indicate the nature of an activity. Its categorisation is dependent on what type of training it is, who is providing the training and the number of CPD points that can be accrued per hour of an activity. It also prescribes the evidence required to prove attendance.
How do I keep track of my CPD activities attended and points accrued?
It is your responsibility to keep track of the CPD activities you have attended. You may find it useful to keep a CPD Training Log with details of each CPD activity completed and the CPD points accrued. When it comes time to apply for renewal of your triennial certificate or certificate of registration your application cannot be lodged at Australia Post without a completed CPD Training Log. You need to obtain and retain records for your attendance at mandatory and elective CPD activities. For CPD activities that attract one CPD point per hour, you need to obtain a statement of attainment, a record of completion or a certificate of attendance. For CPD activities that attract a half point per hour, records of attendance are needed. Some examples are: receipts for seminars or notes on approved videos/DVDs or multimedia programs.
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