Contact Consumer Protection
Tel: 1300 30 40 54
See all Consumer Protection office locations
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first.
If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and structured way.
The Act requires written notices to be used between landlords and tenants, particularly if there has been a breach of the tenancy agreement. It’s important to complete all the notice details including name of the tenant, address of the property, date the residential tenancy agreement was signed, and nature of the breach.
Please note, there are standard procedures for counting the days for notices and serving notices. Call our Advice Line if you need more information on 1300 304 054.
Tenants can get advice from Circle Green Community Legal (the new home of Tenancy WA) at a cost of $40, which can be waived for people with low income or other hardship. Complete their online legal assistance request form or call (08) 6148 3636 or for country callers 1800 621 888.