My consumer rights posters and flash cards

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My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics:

  • My shopping rights
  • Shopping refunds
  • Guarantees and Warranties
  • Contracts
  • Lay-by agreements
  • Resolving issues and lodging complaints

The posters and flash cards are available in the following languages:

Other consumer agencies

As well as Consumer Protection in Western Australia, the following consumer protection agencies in Australia were involved with this project:

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