Publications

Showing 176 - 200 of 1161 results
When buying expensive goods, including fridges, washing machines and televisions, there are many options available to help you make these purchases. Saving If you know you’re going to have to come up...
Consumer Protection
Fact sheet
29 Apr 2024
Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid, capped and monthly because call costs...
Consumer Protection
Fact sheet
29 Apr 2024
What is book-up? Book-up is short term credit offered by a shop owner that lets you buy goods or services and pay for them later. Some shop owners will charge a fee for allowing you to use book-up...
Consumer Protection
Fact sheet
29 Apr 2024
Experience tells us rogue traders are deliberately preying on Aboriginal consumers either door-to-door or over the phone in a telemarketing style. Don’t Come Knocking - The Australian Consumer Law...
Consumer Protection
Promotions
08 Jul 2022
The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...
Consumer Protection
Guide / handbook
14 Oct 2021
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
13 Oct 2021
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this issue: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
13 Oct 2021
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
29 Jun 2022
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
13 Oct 2021
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. 30 September 2021 How recent changes...
Consumer Protection
Bulletin
04 Jan 2022
Information for repairers about the amendments to regulations under the Motor Vehicle Repairers Act 2003 Classes of repair work listed in the regulations have been changed and are described below. In...
Consumer Protection
Information
29 Sep 2022
Changes to prescribed classes of repair work under the Motor Vehicle Repairers Act 2003 and Motor Vehicle Repairers Regulations 2007 The classes listed below are no longer prescribed classes of...
Consumer Protection
Information
27 Sep 2022
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. Information for dealers about the...
Consumer Protection
Information
04 Jan 2022
16 September 2021 Passing on electricity usage and supply costs to tenants Due to the nature and set-up of residential parks, it is common for park operators to on-supply electricity by on-selling...
Consumer Protection
Bulletin
30 Sep 2021
16 September 2021 Passing on electricity usage and supply costs to residents Due to the nature and set-up of retirement villages, it is common for village operators to on-supply electricity and to...
Consumer Protection
Bulletin
30 Sep 2021
10 September 2021 Proactive compliance visits continue, and statutory warranty and repair requirements In this issue: Continuation of the proactive compliance program Navigating used car warranties...
Consumer Protection
Bulletin
10 Sep 2021
Door-to-door sales and telephone sales are referred to in the Australian Consumer Law guide as ‘unsolicited consumer agreements’. What are door-to-door sales? Door-to-door sales may include people:...
Consumer Protection
Fact sheet
29 Apr 2024
2 September 2021 Introduction of community titles and CPD reminder In this bulletin: Introduction of community titles Reminder to complete your CPD requirements Community titles: New strata options...
Consumer Protection
Bulletin
02 Sep 2021
2 September 2021 Introduction of community titles, annual audit report deadline fast approaching, and CPD reminder In this bulletin: Introduction of community titles legislation Annual audit report...
Consumer Protection
Bulletin
02 Sep 2021
2 September 2021 New strata options for Western Australia As part of strata reforms in recent years, the Community Titles Act 2018 (WA) (CT Act) came into effect on 30 June 2021. To accommodate the...
Consumer Protection
Bulletin
02 Sep 2021
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
17 Dec 2021
Print the PDF and keep it in your vehicle so you have it handy when you need it. Get prepared before being involved in a car accident or roadside breakdown situation. The first tow truck doesn’t have...
Consumer Protection
Fact sheet
04 Aug 2021
16 July 2021 A swift deal may result in future pain Our current real estate market has seen the quick negotiation of sales transactions, with some homes being sold almost ‘sight unseen’. This...
Consumer Protection
Bulletin
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme for a further six months to help renters who are finding it difficult to meet their rent payments as a result of...
Consumer Protection
Bulletin
04 Dec 2023

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