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Acknowledgement of Country

We acknowledge Aboriginal people as the Traditional Custodians of the lands on which we deliver our services.

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Announcements & Publications

Ask us: Estimates and quotes

Estimates and quotes are different ways of putting a price on a job or service before the job is done. What is a quote? A quote is the total amount a...

Building disputes monthly report – March 2024

An overview of building disputes for the month of March 2024.

Ask us: Door-to-door sales

Door-to-door sales and telephone sales are referred to in the Australian Consumer Law guide as ‘unsolicited consumer agreements’. What are door-to-door sales...

Ask us: Buying big ticket items

When buying expensive goods, including fridges, washing machines and televisions, there are many options available to help you make these purchases. Saving...

Ask Us: Book-up

What is book-up? Book-up is short term credit offered by a shop owner that lets you buy goods or services and pay for them later. Some shop owners will...

Ask Us: Unfair trading and you

Misleading behaviour Misleading or deceptive behaviour is when a shop owner or trader presents an incorrect view about the price, value or quality of goods...

Ask Us: Your rights when shopping

This guide to your rights when shopping answers many common consumer questions and explains your rights under the Australian Consumer Law (ACL). What if a...

Form 91 – Building engineering contractor individual...

This form is to be used by individuals applying to be registered as building engineering contractors with the Building Services Board.

Form 92 – Building engineering contractor partnership...

This form is to be used by partnerships applying to be registered as building engineering contractors with the Building Services Board.

Form 93 – Building engineering contractor company...

This form is to be used by companies applying to be registered as building engineering contractors with the Building Services Board.

Form 90 – Building engineering practitioner registration

This form is to be used by people applying to be registered as building engineering practitioners with the Building Services Board.

Ask Us: Mobile phones

Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid...