Business management practices (CPD)

Office closure

Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.

This publication is for: 
Property industry

Real estate and business agents wishing to complete activities towards the Business management practices professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed below. 

For further information about a particular CPD activity please contact the relevant training provider.

Details of approved activities for all professional development subjects are available on the Elective CPD page.

Course CPD Points Delivery
2016 Focus on Series 1.5 Face to face
2016 PPM National Property Management Conference 1.5 Face to face
2017 CHU SCA (WA) Symposium 5.5 Face to face
2017 Mandatory Course for Elective Points - Property Managers (Commercial Focus) 3 Face to face
2017 Mandatory Course for Elective Points - Property Managers (Residential Focus) 3 Face to face

2017 Mandatory Course for Elective Points - Property Managers (Residential Focus) 

Effective complaint management and customer service in property management to minimise disputes

3 Face to face
2018 API State Conference: Impacts and Insights 2 Face to face
2018 Commercial at CONNECT 6 Face to face
2018 PPM National Property Management Conference 2.5 Face to face
2018 Property Management at CONNECT 6 Face to face
2018 Sales at CONNECT 6 Face to face
4pm Forum: Refining Retail 1.5 Face to face
A100 - Introduction To Living And Working in Strata Community “Essentials of Strata Management” 7 Face to face
Acting on behalf of mortgagee's in possession, deceased estate, local governments and trustee's in bankruptcy 1 Face to face
Address Customer Needs - BSBCUS402 6.5 Face to face
Advance Your Career - Module 1 - Basic Skills And The Planning Framework 6 Face to face
Advance Your Career - Module 2 - Project Planning And Marketing 6 Face to face
Advance Your Career - Module 3 - Environment And Sustainability 6 Face to face
Advance Your Career - Module 4 - Project Management 6 Face to face
Advance Your Career - Module 5 - Building The Development 6 Face to face
Advance Your Career - Module 6 - Practical Application 6 Face to face
Advanced Communication Techniques 7 Face to face
Advertising And Renting Properties 0.5 Online
Agency Law and Duty of Care CPD 1.5 Online
Agency Profit System 1 Face to face
Agent 3.0 7 Face to face
AIBB Annual National Conference 6 Face to face
AIBB Registered Business Valuer Course 7 Face to face
Anti-Money Laundering 1 Face to face
Apartments And Cities Conference 2 Face to face
API 2017 Residential Property Outlook 2 Face to face
API State Conference: The Property Heartbeat 3 Face to face
AREC2017 - Australasian Real Estate Convention 6.5 Face to face
ARPM Conference 2017 7 Face to face
Become a REIWA Mentor - Workshop 1 7 Face to face
Broadening Your REIWA Mentoring Capacity - Workshop 3 7 Face to face
Building an Effective Team 7 Online
Building and Maintaining Client Relationships 3.5 Face to face
Building Better Teams 7 Online
Building Blocks to Customer Service, Communication And Management 7 Face to face
Building Blocks to Customer Service, Communication And Management 7 Online
Business Sales 1 Face to face
Click - Colours TM  3.5 Face to face
Commercial Challenges 7 Face to face
Commercial Focus 7 Face to face
Commercial Insight 7 Face to face
Commercial Pitfalls 7 Face to face
Commercial Property Conference 2017 0.5 Face to face
Communication Masterclass 7 Face to face
Conflict Resolution 4 Face to face
Conflict Resolution 7 Online
Conflict Resolution 1 Face to face
Consultative Selling Workshop 4 Face to face
Contract Law 101 1 Face to face
Contract Law Real Estate - Torrens Tile System 1.5 Online 
Conveyancing Issues 1 Face to face
Crucial Conversations for Success 3.5 Face to face
Customer Service, Property Management & Business Development Real Estate Conference 7 Face to face
Data and Identity Protection 3.5 Face to face
Dealing with Divorced or Separated Couples 1 Face to face
Delivering a 5 Star Service 0.5 Face to face
Develop and use emotional intelligence - BSBLDR501 7 Face to face
Develop Emotional Intelligence 7 Online
Developing And Using Emotional Intelligence 1 Face to face
Difficult Customers and How to Approach Them 3.5 Face to face
Digital Business Risk Management 5 Face to face
Digital Marketing For Real Estate Professionals 7 Face to face
Digital Marketing for the Consumer 3.5 Face to face
Digital Marketing in Real Estate 4 Face to face
Digital Risk 2 Online
Digital Security – is your agency protected? 3 Face to face
Effective Coaching and Mentoring 7 Face to face
Effective Coaching Skills 7 Online
Effective Customer Service 6.5 Face to face
Effective Leadership & Team Working Skills 0.5 Face to face
Effective Supervision 7 Online
Effective Time Management 3.5 Face to face
Emotional Intelligence in Real Estate 7 Face to face
Energy Evolution in Strata Buildings 1.5 Face to face
Enth Degree Business System For The Real Estate Professional 3.5 Face to face
Establish and Build Client Agency Relationships (CPPDSM4005A)  4 Online
Establish and Manage Agency Trust Accounts CPD 7 50% face to face and 50% online
Establish Networks - BSBREL401 7 Face to face
Establishing New Client Relationships And Planning For Future Growth 7 Face to face
Ethics And Conduct 1 Face to face
Facilitation Skills 7 Online
Financial Strategies For Success And Compliance 4 Face to face
Finding Great People 1 Face to face
Fire And Risk Management 3 Face to face
Focus on Business Brokers 7 Face to face
Focus On Series 1.5 Face to face
Forums @ 4: Cases that shaped 2016 2 Face to face
Forums @ 4: Superannuation, Syndicates And Trusts 2 Face to face
Forums @ 4: WA Projects 2 Face to face
Harcourts Agents Kickstart Conference 2018 2.5 Face to face
Harcourts Conference 2016 4 Face to face
Harcourts Conference 2017 7 Face to face
Harcourts Sales Kickstart Conference 2018 5.5 Face to face
How to Be The Master of Your Time 0.5 Online
How to Have The Lowest Arrears in Town 0.5 Online
How to Lead a Winning Team in 2018 7 Face to face
How to Reduce The Risk of a Lawsuit 0.5 Online
How to Secure The Best Tenant 0.5 Online
I'll See You In Court 4 Face to face
In-house Compliance: Cyber Bytes - Email Threats 0.5 Face to face
In-house Compliance: Cyber Bytes - Think Before You Post 0.5 Face to face
In-house Compliance: Unfair Contracts - Legislation Presentation 0.5 Face to face
Innovation In Sustainable Housing 4 Face to face
Insuring Survey Strata 3 Face to face
Interacting With Others through Click! Colours™ 4 Face to face
Introduction to Risk Management 1.5 Online
Joint Form 2018 - An overview of important information for agents 2 Online
Joint Form of General Conditions Changes 3 Face to face
Jumpstart 2.5 Face to face
Keeping Your Doors Open 1 Face to face or partly face to face and partly online
Keep Your Doors Open - Risk Management, Foreign Investment And Exiting The Industry Planning 7 Face to face
Knight Frank - Privacy 2.5 Online 
Knight Frank Law at Work - Privacy 1.5 Face to face
Knight Frank Work Health and Safety 2 Online
Landmark Harcourts WA Mid-Year Conference 4 Face to face
Landmark Harcourts WA Professional Focus Conference 1 Face to face
Landmark Real Estate Conference and Professional Development 2016 6 Face to face
Landmark Real Estate Conference and Professional Development 2017 2 Face to face
Law at Work - Electronic Communication And Social Media 0.5 Face to face
Law of agency and duty of care 1 Online
Lead And Manage Effective Workplace Relationships 7 Online
Leadership For Results 7 Online
Leadership, Culture And Compliance 7 Face to face
Legal Framework & Contract Law 1.5 Online
Legislation Group 7 - Death of a Tenant 2 Face to face
Legislation Group 8 - Abandoned Premises 3 Face to face
Legislative Update For Real Estate People 1.5 Face to face
Legislative Update For Real Estate People 1.5 Online
Lego-Land of Strata 1.5 Face to face
Light The Fire 2017 7 Face to face
Listing And Selling Investment Properties 3.5 Face to face
Lunch & Learn: Building Energy Efficiency Certificates 1 Face to face
Lunch & Learn: Disclaimers in Valuations 1 Face to face
Lunch & Learn: GST And Property 1 Face to face
Lunch & Learn: Property Contracts 1 Face to face
Lunch & Learn: The Impacts Of International Valuation Standards 1 Face to face
Lunch & Learn: WELL Building Standard 1 Face to face
Maintenance Bonanza 1.5 Face to face
Make Your Routine Inspections Count 0.5 Face to face
Manage Agency and Consumer Risk 3.5 Online
Manage Personal Work Priorities and Professional Development BSBWOR501 7 Face to face
Manage your Sales Team 3.5 Face to face
Management Bootcamp 3.5 Face to face
Management Communication Skills 7 Online
Managing Conflict 7 Online
Managing Conflict at Work 3 Online
Managing Customer Service 7 Online
Managing Difficult Clients 0.5 Online
Managing Organisational Change 1 Face to face
Managing Risk - Business Development 1 Face to face
Managing Risk - Exiting The Industry 1 Face to face
Managing Risk - Property Management 1 Online
Managing Risk - Property Management 1 Face to face
Managing Risk - Sales 1 Face to face
Minimising Risk in Real Estate 7 Face to face
Momentum 2018 - Forward Thinking in Real Estate 3 Face to face
Momentum/Embrace Sales & Property Management Practise conference 1 Face to face
Money Management Best Practice And Tips 2 Face to face
Moral Dilemma 2 Face to face
Negotiating Effectively 3.5 Online
Negotiating for Results 7 Online
Office Market Report Breakfast 1 Face to face
Office Market Report Breakfast 2 Face to face
One System Training 3 Face to face
Open Negotiation - Innovation in Real Estate Sales 7 Face to face
Perfecting Property Management 7 Face to face
Plan Market Research BSBMKG506 7 Face to face
PM Double Feature 7 Face to face
PM Risk Watchers 3.5 Face to face
Post Court Strategies 3.5 Face to face
Preparing For a Listing Presentation 0.5 Online
Preparing For a Listing Presentation 0.5 Face to face
Preventing Harassment And Bullying in The Real Estate Industry 3 Face to face
Principals Retreat 3 Face to face
Privacy Essentials 0.5 Face to face
Privacy Law 1 Face to face
Problem Solving And Decision Making 7 Online
Professionalism in the Real Estate Industry and Handling Conflict Effectively 4.5 Face to face
Professionals Property Management Lock Down 2017 7 Face to face
Professionals Property Management Lock Down 2018 4 Face to face
Promote Indigenous Cultural Safety 2 Face to face
Property Development Advanced – Day 1: Session 3 0.5 Face to face
Property Development Advanced – Day 1: Session 5 1.5 Face to face
Property Development Advanced – Day 1: Session 6 2 Face to face
Property Fraud - Dude, where is my house? 1 Face to face
Property Management and the Modern Agency 1 Face to face
Property Management Portfolio Analysis 3 Face to face
Property Management PPM Conference 2017 3 Face to face
Property Tree certified user program 7 Face to face
Pure Property Management 3.5 Face to face
Quantum Shift in Pricing Management 7 Face to face
Real Estate Mastery 7 Face to face
Real Estate Strategy 7 Face to face
Real Stuff 7 Face to face
REEFWA Industrial Relations Training 1.5 Face to face
REEFWA Industrial Relations Training 2017 7 Face to face
Resolving Conflict at Work 3.5 Face to face
Retail & Commercial Lease & Sales Case Studies & Scenarios MODULE 3 4

Partially face to face and partially online

Retail Property Conference 2017 5.5 Face to face
Retirement Living Conference – Where to Next for Senior Living? 1 Face to face
Retirement Living Knowledge Seminar 2.5 Face to face
Retirement Living Knowledge Seminar 5 Face to face
Retirement Living Spring Conference 3 Face to face
REX 101 3 Face to face
Risk Savvy 7 Face to face
Risky Business 7 Face to face
Risky Business – 4 hour option 4 Face to face
Rural Network Regional Seminar 2 Face to face
Safety Tips For Property Manager 0.5 Online
Settlements On Strata Living 2 Face to face
Show Leadership in the Workplace 7 Face to face
Smart Routine Inspection 0.5 Online
Social Media 1 Face to face
Social Media 101  3.5 Face to face
Social Media for Real Estate 3.5 Face to face
Solving Problems at Work 3.5 Online
South West Region Strata Seminar 2.5 Face to face
Subdivision & Liability for Real Estate Professionals 0.5 Face to face
Supervise Your Trust Account Software 3.5 Face to face
Sustainability in WA Housing 7 Face to face
Sustainable Building Workshop 4 Face to face
Sustainable Housing Masterclass 4 Face to face
Sustainable Housing Tours 3 Face to face
The Complete Salesperson Course 3 Face to face
The Dynamic Dozen - 12 Critical Attributes of Top 10 Percent Agents 7 Face to face
The Future of Strata Buildings 0.5 Face to face
The Hi Tech - Low Touch PM 7 Face to face
The Importance of Debt Recovery & Legal Process 1 Face to face
The Leading Edge 7 Face to face
The Sales Matrix 1 Face to face
The Trilogy 4 Face to face
The Underbelly of Strata 2 Face to face
Things Happen When Renting 3 Face to face
Time Management 7 Online
Time Management Foundations 7 Online
Title Encumbrances 1 Face to face
Today's Vision, Tomorrow's Reality 7 Face to face
Toolkit For REIWA Mentors – Workshop 2 7 Face to face
UDIA Professional Development Program - Advance Your Career - Module 4 - Project Management 2 Face to face
UDIA WA State Conference 1 Face to face
Understanding Client Needs & Human Behaviour 3.5 Face to face
Understanding Client-Agency Relationships 7 Face to face
Understanding The Impacts of Changes to International - Financial Reporting Standards 4 Face to face
Understanding Title Insurance 1 Face to face
Understanding Your Bank Reconciliation Reports 3.5 Face to face
Understanding your Clients 2.5 Face to face
Use Communication to Build Relationships 1 Face to face
WA Planning Commission's Vision for Perth 1.5 Face to face
We Have An App For That - Part 1 1 Face to face
We Have An App For That - Part 2 1 Face to face
Work Legally And Ethically - Property Management 1 Face to face
Work Legally And Ethically - Sales 1 Face to face
Working in Harmony 2 Face to face
Working With Diverse People 1 Face to face or online
Writing Reports And Proposals 7 Online
Your Obligations in 10 0.5 Face to face
Consumer Protection
Information
Last updated 25 Oct 2018

Share this page:

Last modified: