24 April 2017 Bonds lodgement required within 14 days. Since 1 December 2016, Consumer Protection has taken a tougher stance where residential tenancy bonds have not been lodged within the required...
3 January 2017 Don’t leave it to the last minute to organise your annual trust account audit. By law all real estate agents (agents) who have held or received monies in trust are required to submit...
5 January 2015 Consumer Protection expects agents will be preparing their business trust account records for the audit period, 1 January 2014 to 31 December 2014 for submission to their auditor...
3 March 2016 The Real Estate and Business Agents Act 1978 requires all agents who hold a current triennial certificate and have held or received monies in trust during the 2015 year, to cause the...
17 August 2015 Settlement agents are required to have their trust accounts for the year 1 July 2014 to 30 June 2015, or part thereof, audited by an auditor approved by the Consumer Protection...
Below is a sample complaint letter regarding a residential tenancy issue. Remember in some cases you will need to use a formal notice and follow the proper process for issuing a notice . Your name...
Ask Us is a series of education initiatives and publications designed specifically for Aboriginal consumers in Western Australia. If you have a question about your mobile phone contract, about your...
Real Estate and Business Agents (General) Regulations 1979 Schedule 1A - Professional development subjects [r. 4AB] [Heading inserted in Gazette 28 Dec 2007 p. 6407.] Agency agreements Auctions...
New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...
Helpful information about what are the safety considerations when buying or using a portable pool? Don't duck out. Make it safe. A guide for portable pool buyers In Australia, on average one child...
The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this issue: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Extension of the COVID-19 rent laws emergency period It’s important for WA landlords to know that the State Government has extended the emergency period under the Residential Tenancies (COVID-19...
This form advises car buyers a vehicle is covered by statutory warranties and describes certain particulars about the vehicle. A dealer must display a "Vehicle Particulars" form on any second-hand...
This form advises motorcycle buyers a motorcycle is covered by statutory warranties and describes certain particulars about the motorcycle. A dealer must display a "Vehicle Particulars" form on any...
Upcoming changes to the Abandoned Goods Certificate process As of 1 November 2021, the Commissioner for Consumer Protection will no longer issue Abandoned Goods Certificates due to recent policy...
16 September 2021 Passing on electricity usage and supply costs to residents Due to the nature and set-up of retirement villages, it is common for village operators to on-supply electricity and to...
16 September 2021 Passing on electricity usage and supply costs to tenants Due to the nature and set-up of residential parks, it is common for park operators to on-supply electricity by on-selling...
10 September 2021 Proactive compliance visits continue, and statutory warranty and repair requirements In this issue: Continuation of the proactive compliance program Navigating used car warranties...
Form last updated 6 September 2021 Form 9 This application form should be used by a person to obtain from the Commissioner of Consumer Protection a certified copy of documents lodged under the...
Form last updated 6 September 2021 This application form should be used by an association incorporated to obtain an exemption from its obligation to distribute a copy of an auditor or reviewer’s...
Form last updated 6 September 2021 This application form should be used by an association to obtain approval to appoint an auditor that does not meet the qualification provisions prescribed in s 88(2...
2 September 2021 Introduction of community titles and CPD reminder In this bulletin: Introduction of community titles Reminder to complete your CPD requirements Community titles: New strata options...