Publications

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Use this form to access documents lodged with the Department relating to a co-operative registered under the Co-operatives Act 2009 upon paying the relevant fee. How to submit The completed form...
Consumer Protection
Form – application
04 Dec 2023
31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Consumer Protection
Bulletin
04 Dec 2023
Before making this application The buyer or dealer must arrange for a mechanical report prepared on the vehicle being sold. If the buyer is not happy with the reported condition of the vehicle, the...
Consumer Protection
Form – application
04 Dec 2023
Who needs to apply for a licence A motor vehicle salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. What do I need to do to lodge a complete...
Consumer Protection
Form – application
04 Dec 2023
9 December 2022 In light of recent Optus and Medibank data breaches, the Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted...
Consumer Protection
Bulletin
04 Dec 2023
Customers expect quality service and a high standard of work at a competitive price. It is important to give customers professional, accurate advice and information, particularly about the cost of...
Consumer Protection
Fact sheet
04 Dec 2023
24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some settlement agents may be using creative methods to get around the prohibition on rewards for...
Consumer Protection
Bulletin
04 Dec 2023
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
04 Dec 2023
29 April 2019 Hot tip to avoid costly bond lodgement failures Did you know? Approximately 30-40% of bond lodgement failures are the result of invalid direct debit account types provided on lodgement...
Consumer Protection
Bulletin
04 Dec 2023
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application. This means you must: Complete all of the relevant sections of the application form...
Consumer Protection
Form – application
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for real estate agents, business agents, sales...
Consumer Protection
Bulletin
04 Dec 2023
13 April 2021 How your landlord can correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual...
Consumer Protection
Bulletin
04 Dec 2023
Co-operatives use this form to apply to the Registrar of Co-operatives to extend or abridge (shorten) a time limit for doing anything required under Co-operatives Act 2009 (the Act) or by the co-...
Consumer Protection
Form – application
04 Dec 2023
This is the Direct Debit Request (DDR) Service Agreement with the Bond Administrator, (Department of Energy, Mines, Industry Regulation and Safety) APCA ID 067 469. It explains what a User’s...
Consumer Protection
Information
04 Dec 2023
Who needs to apply for a licence Any individuals, partnerships or companies wishing to operate as real estate settlement or business settlement agents in Western Australia are required, under the...
Consumer Protection
Form – application
04 Dec 2023
How to lodge an application for a duplicate licence/certificate Complete all sections of the form and submit it by either: The form can either be submitted; By post: Department of Energy, Mines,...
Consumer Protection
Form – application
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
The Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has undertaken a review of the Petroleum Retailers Rights and Liabilities Act 1982...
Consumer Protection
Reports
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for landlords and property managers to be aware of their...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. A yard manager must hold a...
Consumer Protection
Form – application
04 Dec 2023
13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...
Consumer Protection
Bulletin
04 Dec 2023
The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
04 Dec 2023
Terms and Conditions of Use for online lodgement using ‘MyAssociations’ with the Department of Energy, Mines, Industry Regulation and Safety. These terms and conditions are made between the...
Consumer Protection
Guide / handbook
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023

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