Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Unpack the T&Cs before you book your holiday

Important travel advice for consumers with WA’s border re-opening Check terms and conditions such as cancellation policies before booking Flexible arrangements recommended even if it means paying more With Western Australia’s border re-opening, Consumer Protection is advising holidaymakers to ‘Unpack the T&Cs’ before they make travel bookings for long-awaited trips or family reunions...

Consumer Protection

Media release

03 Mar 2022

Commissioner's blog: Stopping unsafe car sales

Many people have heard of the ‘yellow sticker’ defect notices used to take unroadworthy cars off our streets, but less well known are the ‘green stickers’ used by Consumer Protection to stop dodgy vehicles being sold at car-yards. Automotive officers from Consumer Protection regularly carry out random inspections at dealerships and place green “Unfit for Sale” stickers on vehicles that have...

Consumer Protection

Media release

02 Mar 2022

Level 2 COVID-19 Business Assistance Package

Important Some detail in this media release may not be current. Please visit the Small Business Development Corporation website for the latest information and grant criteria. $72 million package for businesses most impacted by Level 2 public health measures Tiered grants for small and medium businesses, with a 50 per cent reduction in turnover over four weeks In addition to $67 million Level 1...

Consumer Protection

Media release

02 Mar 2022

Alarm raised over shed business with $347,000 in unfulfilled orders (Eco Sheds and Homes / Brian Trigg)

Eco Sheds and Homes customers paid $382,000 but most received nothing Two concrete pads the only work carried out and one shed partially supplied Concrete sub-contractor claims to be owed $35,000 Consumer Protection has raised the alarm over a business that supplies and installs sheds and patios after WA consumers claim $347,000 worth of goods and services were not supplied, or work not carried...

Building and Energy / Consumer Protection

Media release

02 Mar 2022

Extended retail trading hours for upcoming public holidays

The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming public holidays, Labour Day and Easter Monday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 7 March 2022 (Labour Day) and Monday, 18 April 2022 (Easter Monday). The normal...

Consumer Protection

Media release

01 Mar 2022

Board fines former Mandurah builder $4,000 for negligent conduct and overdue work - Darrell John Honeybone

Building work commenced without a building permit in place Failed to meet deadlines even after an extension was granted Mr Honeybone is no longer a registered building practitioner or contractor A former builder has been fined $4,000 for starting work without a building permit and missing contractual deadlines at a Bouvard property. The Building Services Board found that Darrell John Honeybone (...

Building and Energy

Media release

28 Feb 2022

Building clients urged to check warranty insurance before paying up

Home indemnity insurance is compulsory for home building work valued at $20,000 or more Confirm the builder has an HII policy for your project before paying deposits HII offers financial protection for incomplete or defective work in certain situations WA’s building regulator is urging home building clients not pay deposits without seeing evidence that the builder has a home indemnity insurance (...

Building and Energy

Media release

24 Feb 2022

Commissioner's blog: Toppling furniture a hidden hazard

Furniture can look like a playground to young eyes, which is why it is so important for parents and carers to be aware of the dangers and take steps to minimise the risks. Toppling furniture and appliances kill an average of one child every year in Australia, with many others also suffering injuries, including brain damage and broken bones. Here in WA, a one-year-old girl tragically died when a...

Consumer Protection

Media release

23 Feb 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 February 2022), the average price of regular unleaded petrol (ULP) will increase by over 25...

Consumer Protection

Media release

22 Feb 2022

Association members given chance to modernise WA laws

Review of association laws to look at reducing the red tape burden Advances in information and communications technology to be considered Association managers and members urged to provide their input into law update The McGowan Government is looking for feedback from members of Western Australia's 20,000 associations and not-for-profit groups with the view to modernise the current laws and reduce...

Consumer Protection

Media release

22 Feb 2022

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Consumer

Announcements

Unpack the T&Cs before you book your holiday

Commissioner's blog: Stopping unsafe car sales

Level 2 COVID-19 Business Assistance Package

Alarm raised over shed business with $347,000 in unfulfilled orders (Eco Sheds and Homes / Brian Trigg)

Extended retail trading hours for upcoming public holidays

Board fines former Mandurah builder $4,000 for negligent conduct and overdue work - Darrell John Honeybone

Building clients urged to check warranty insurance before paying up

Commissioner's blog: Toppling furniture a hidden hazard

Alert to Perth motorists - fill up now to beat the petrol price rise

Association members given chance to modernise WA laws

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