Home buyer / owner

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The following information explains what payments can be passed on from council rates, water, gas and electricity charges. Council rates Tenancy agreements from 1 July 2013 cannot make a tenant liable for paying council rates. For a tenancy agreement prior to 1 July 2013 that has not been renewed,...
Rent and other payments
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
The lessor (landlord or agent) has the right to carry out routine inspections on the property no more than four times a year. Inspections must be at a reasonable hour. Tenant's should receive between seven and 14 days' notice. The lessor must attempt to negotiate a day and time that does not unduly...
Security, safety, maintenance and entry rights
Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you are renting a home (as a tenant), or renting out an investment property (as a lessor/landlord), you have a variety of rules, rights and responsibilities. The following links will give you the information to help you understand renting laws and avoid common renting pitfalls. make sure you are...
Types of rental accommodation
A property condition report should be completed just before, regularly during and at the end of a tenancy. There is a mandatory property condit ion report form which sets out the MINIMUM contents to be included in the report. The property condition report sets down, on a room-by-room basis, the...
Notices and condition reports

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Announcements

The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A new contract for the Seniors’ Housing Centre will ensure the partnership between Consumer Protection and peak seniors’ organisation, the Council on the Ageing Western Australia (COTA WA), will continue to help seniors get advice about housing options. The centre is funded by the State Government through the Department of Commerce, and the Department of Local Government and Communities. Commerce...
Consumer Protection
Media release
19 Aug 2014
WA authorities have warned real estate and settlement agents to be on high alert following the reported real estate fraud in the ACT. Commissioner for Consumer Protection Anne Driscoll believes the criminals responsible will be encouraged by their success to make further fraud attempts. “Everyone in the property industry, particularly those involved in property management and sales, should have a...
Consumer Protection
Media release
24 Jul 2014
Consumer Protection has issued another warning about a rogue tradesman who continues to take substantial deposits from consumers but fails to carry out or complete the work. Christopher Brocklebank of Woodvale, trading as Perth Evaporative Air & Gas Services and Elements ‘Hearth, Wind and Fire’ of Wangara, was due to face a trial in the Perth Magistrates Court in early July on seven charges...
Consumer Protection
Media release
14 Jul 2014
A Scarborough paving company and its Director have been ordered to pay a total of $20,000 in penalties after admitting to falsely advertising that the business was a member of the Master Builders Association (MBA). Realgold Corporation Pty Ltd, trading as Repave Spay-On Paving, and its sole Director Peter Vukmirovic were each ordered to pay a penalty of $10,000 by the District Court on 24 April...
Building Commission
Department News
29 Apr 2014
A key piece of legislation that supports security of payment in Western Australia’s building and construction industry will be reviewed this year. Building Commissioner Peter Gow today announced that Professor Philip Evans of Curtin University has been appointed to review the Construction Contracts Act 2004 . “The Construction Contracts Act is part of a suite of new building legislation...
Building Commission
Media release
10 Jun 2014
Energy Safety has issued a public warning about dangerous switches used in some solar systems installed since January 1, 2012. Director of Energy Safety Ken Bowron said today the switches formed part of all solar photo-voltaic installations. “They are used to disconnect the current produced by solar panels so electricians can work safely on the electrical installation of a home or business,” Mr...
EnergySafety
Media release
21 May 2014
Consumer Protection is calling for community and industry comment on a proposal to deregulate the fees charged by settlement agents and land valuers in WA. Currently WA is the only state to fix a maximum amount that settlement agents and land valuers can charge for their services. There are currently about 660 licensed settlement agents and 840 licensed land valuers in WA. Acting Commissioner for...
Consumer Protection
Media release
13 May 2014
A man has been arrested in Nigeria in connection with the attempted fraudulent sale of a home in Western Australia. Ntuen Promise EKENMINI was apprehended by Nigerian authorities yesterday when he attended an international courier office and attempted to collect documents with a forged driver’s licence in the name of the South African home owner. The documents related to a supposed settlement of...
Consumer Protection
Media release
15 Aug 2013
The property industry in WA has been warned to be on high alert after recent attempts by overseas criminals to fraudulently sell two WA homes. In separate incidents, real estate agents were approached by fraudsters who successfully changed the contact details of the real owners of the properties, who both lived in South Africa. Copies of documents related to the management of the properties were...
Consumer Protection
Media release
06 Feb 2013

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