Use Bpoint, the department's authorised payment processor, to make a payment to renew your High Risk Work Licence. You can find the Biller Code and Reference Number from your bill notice for making your payment. Additional information on payment by phone or BPay is also available on your bill notice.
To renew your electrical licence you will need: your licence number, your email address or mobile phone number that is currently recorded with Building and Energy and your credit card (Visa or Mastercard) so that you can make your payment.
If you think you have been supplied with a banned product or if you have serious concerns about the safety of a product you have purchased, you can let us know.
If you think you have been scammed you should report it to a government agency so you can find out about your rights and options. Different agencies deal with different scams. Find out who can help you here.
Electrical accidents include electric shocks, electrical injuries, fatalities, incidents that cause danger to life or loss or damage to property (for example damage due to fire or over/under voltage).