Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – use this form for property related disputes and complaints regarding goods or services purchased in or from Western Australia WA ScamNet – profiles the most prevalent scams targeting Western Australians and provides...

Online resources

18 May 2014

Reporting scams or unlicensed traders

Scams If you receive a letter, email, phone call or contact via social media (or any other method) that you think is suspicious please report it to WA ScamNet . You can subscribe to the WA ScamNet alerts to be up to date on recent scams targeting Western Australians. If you are a victim of a scam,...

Reporting scams and traders

18 May 2014

Consumer Protection public consultations

WATCH

Consumer Protection regularly seeks public opinion on the review and development of both state and national legislation.

Consultations

18 May 2014

Property Industry Advisory Committee

The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...

Committees and boards

18 May 2014

Consumer Advisory Committee

The Consumer Advisory Committee (CAC) provides advice to the Minister for Commerce and Commissioner for Consumer Protection on the activities and policies of the Department of Energy, Mines, Industry Regulation and Safety as they affect consumers; current and emerging consumer issues; research and...

Committees and boards

18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...

About us

18 May 2014

Consumer alerts

Occassionally Consumer Protection publishes alerts warning consumers about certain traders. We also use this page update consumer about any further legal action against these traders after the alert. If you purchase from a business under administration via credit card and have not recieved it, you...

Consumer alerts

04 May 2014

Unlicensed traders and scams

The department is responsible for a variety of licences and registrations. Consumer Protection administers the following: real estate and business agents and sales representatives settlement agents land valuers motor vehicle repairers and repair businesses motor vehicle dealers, yard managers,...

Reporting scam and unlicensed traders

04 May 2014

I've been scammed - help for victims

If you think you have been scammed please seek assistance where you need it. In the first instance, p lease contact WA ScamNet to report the scam and for assistance. If the scam relates to a product or a service , you may have rights under the Australian Consumer Law which can help your case, even...

Scams

04 May 2014

Report a scam

If you think you or someone you know has received a scam, please report it to WA ScamNet by: ONLINE REPORT: Report a Scam send us any suspicious emails, links, profiles, etc PHONE: Call Consumer Protection's contact centre: 1300 304 054 (for the cost of a local call anywhere in WA); POST: Post any...

Scams

04 May 2014

Publications

Attempted theft of $500,000 via cyber-attack on real estate agency: Settlement agents bulletin issue 61 (September 2016)

READ

29 September 2016 A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves...

Consumer Protection

Bulletin

05 Oct 2016

Annual Report 2015 - 2016

READ

The department's annual report for 2015-2016 presents information on its statutory compliance, financial, non-financial and operational performance, in accordance with the requirements of the...

Corporate

Reports

01 Nov 2016

When using a ladder make safety matter

READ

It could have been fatal when Mick, a retired tradesperson, fell from a DIY structure he made with two ladders. He fractured his ribs and vertebrae. His head had swollen ‘like a bowling ball’ from...

Consumer Protection

Brochure

13 Sep 2016

Perth Children's Hospital interim report

READ

An interim report on the discovery of asbestos within imported atrium roof panel products used in the construction of the new Perth Children’s Hospital.

Building and Energy

Reports

13 Sep 2016

Summary of interim report - Perth Children's Hospital asbestos

READ

The Building Commission is carrying out an independent audit of the Perth Children’s Hospital and other Western Australian buildings containing products supplied by Yuanda Australia Pty Ltd. The...

Building and Energy

Fact sheet

13 Sep 2016

Trust account audit reminders for agents and auditors: Settlement agents bulletin issue 60 (September 2016)

8 September 2016 Settlement agents are required to have their trust accounts for the year 1 July 2015 to 30 June 2016, or part thereof, audited by an auditor approved by the Commissioner for Consumer...

Consumer Protection

Bulletin

09 Sep 2016

WA Businesses targeted in ‘middle man’ scams: Settlement agents bulletin issue 59 (August 2016)

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...

Consumer Protection

Bulletin

01 Nov 2016

Building contracts and progress payments

READ

When building or renovating your home, it is essential that you understand the terms and conditions of your home building contract and what may be agreed as a progress payment schedule for the...

Building and Energy

Fact sheet

24 Oct 2016

Building Commission Industry Bulletin 70 - Updated building approval forms (July 2016)

READ

Building and Energy

Bulletin

04 Jul 2016

Building Commission Industry Bulletin 69 - Use of battery powered smoke alarms in dwellings subject to sale, transfer of ownership, lease or hire

READ

Building and Energy

Bulletin

28 Jun 2016

Announcements

Agency fined over improper property maintenance recommendations (Anna-Marie Thornton / Harcourts Prestige Real Estate)

Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...

Consumer Protection

Media release

10 May 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 May 2023), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to...

Consumer Protection

Media release

09 May 2023

Caution for premature progress payments – Peter Robert Andrews

Progress payments sought when applicable building stages not complete Non-compliant contract variations to secure additional funds Caution issued by the Building Services Board Consumers are reminded that progress payments under home building work contracts should only be made for services or materials already provided. The advice follows a caution issued by the Building Services Board to Bunbury...

Building and Energy

Media release

03 May 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 May 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to...

Consumer Protection

Media release

02 May 2023

Avoid scams while spoiling Mum this Mother’s Day

Mother’s Day online shoppers warned to be on alert for fake websites and scams Consumers urged to know their rights if gifts are faulty or they’ve been misled A reminder that gift cards now have a three-year minimum expiry limit Consumer Protection is encouraging shoppers to be diligent when looking for Mother’s Day gifts, particularly online. Consumers who increasingly rely on internet shopping...

Consumer Protection

Media release

02 May 2023

Funeral companies face legal action over sales practices

New funeral pricing laws will now be enforced, with businesses warned to comply Providers to give a breakdown of costs and a total price before a funeral is held Measures designed to stop questionable sales practices and prevent overcharging From today, funeral companies in Western Australia will face enforcement action if they fail to comply with new pricing laws introduced by the McGowan...

Consumer Protection

Media release

01 May 2023

Commissioner's Blog: Avoid being billed for paper bills

Next time you spot a bill in the letterbox, it could be worth looking into whether you’re being charged extra to receive this correspondence in the mail and how you might avoid paying the fee if so. A growing number of service providers now charge a fee to cover the costs of printing and posting your bill. That list recently expanded to include Telstra, which reportedly cited ‘environmental...

Consumer Protection

Media release

27 Apr 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 26 April 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...

Consumer Protection

Media release

25 Apr 2023

High-voltage guide to empower facility owners

Updated guidance on management of high-voltage electrical installations Publication issued by Building & Energy and endorsed by WorkSafe Revised version aligns with current regulations including new WHS Act Owners and managers of premises with high-voltage electrical installations can now access updated guidance from WA’s energy and workplace safety regulators. Facilities such as large...

Building and Energy

Media release

24 Apr 2023

Commissioner's Blog: Beware the new breed of bank scams

Scammers have been pretending to call or text from financial institutions for years, but it’s the latest twist on these banking impersonation scams that should have all consumers on high alert. The Australian Competition and Consumer Commission (ACCC) raised the alarm after reports to Scamwatch indicated new technology was being used to make scam calls look like they were coming from the bank’s...

Consumer Protection

Media release

20 Apr 2023

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