Consumer

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Residential Parks Residential parks provide sites upon which relocatable homes are placed. Residents either rent a home and a site, or rent a site only and own the home on the site. The home may be a caravan, cabin, park home or motor home. Whether you own the home or not, park living always...
Specialised accommodation
Hostels generally provide low-level care to residents and more care is available at nursing homes. The Seniors housing guide has information available on aged care. Many of these care facilities are regulated by the Federal Government and entry is based on your care needs, as determined by an Aged...
Specialised accommodation
Many people prefer to stay in their home and maintain their independence as they age. Staying at home in the environment you know, with familiar neighbours, shops and other facilities, is often the best option, but sometimes you may need assistance to remain at home. The help to stay in your home...
Your own home
An RCD can save lives. RCDs will prevent electrocution by cutting the power to a circuit in the event of earth leakage. Following are descriptions and images of devices including RCDs, circuit breakers, combination RCD and circuit breaker, portable RCDs, and powerpoint RCDs. RCDs [scald=512:...
Residual Current Devices (RCD)
Some people choose to sell their home and 'down size' by buying a unit or apartment, which are often strata titled. A strata title is a certificate of title for a lot and a share in the common property in a strata scheme set up under the Strata Titles Act 1985 . The strata scheme dictates what you...
Your own home
Ancillary accommodation or a 'granny flat' on an existing property is a convenient and cost effective option for some people. It can allow families to use their existing land and provide close access whilst still ensuring independence. Granny flats may be an extension to the home or a separate...
Your own home
You may be living in a home you own or have a mortgage on, but wish to sell and buy or build another one. This might be because you want a smaller garden, to downsize your house or you want to change location. Before making a final decision or signing any contracts to sell, buy or build: Know what...
Your own home
If you sign a residence contract, and you change your mind within seven working days of the date of the contract, you can terminate the contract without penalty. This is called the ‘cooling off’ period. If the manager or person representing the retirement village does not give you the required pre-...
Contracts
If moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both you...
Contracts
As retirement villages vary greatly in the types of accommodation and in the services provided, to carefully consider how much you can afford to pay. Typically fees and charges fall into 3 categories: an in-going / entry payment called a ‘premium’; recurrent charges that cover the operating costs...
Fees and charges

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Announcements

Consumers and businesses in WA are being warned not to respond to an advertisement which offers ‘unbeatable deals’ on mobile phones and other devices. The advertisement which appeared in My Business magazine is offering Apple and Samsung mobile phones at almost half of their normal cost. It does not show the name of a retailer or any other contact details except for an email address: orderproduct...
Consumer Protection
Media release
05 May 2016
West Perth building partnership Promeq Pty Ltd and Molouky Pty Ltd (reg. BC11750) has been fined $3,000 ($1,500 each partner) and its nominated supervisor Muin Qaqish of Subiaco (BC100885 & BP11578) $1,000 for negligent and misleading conduct as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
03 May 2016
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 122.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 May 2016, most Caltex sites are increasing their ULP price to 128.9 cpl (an increase of 28 cpl). Most Puma sites are increasing their ULP price to 125.9 cpl, most Caltex...
Consumer Protection
Media release
02 May 2016
A registered real estate sales representative has been fined a total of $8,000 and given a criminal conviction by the Joondalup Magistrates Court for managing a property without an agent’s licence as well as for breaching tenancy laws. Ebony Te Whakaaronga Cheetham of Clarkson was convicted in her absence on 22 April 2016 and also ordered to pay costs of $700. In December 2013 Ms Cheetham offered...
Consumer Protection
Media release
28 Apr 2016
It’s been advertised as a game ‘taking Australia by storm’ and claims to offer ‘seven ways to win’, but Consumer Protection is urging the community to exercise caution in relation to Lotto Spring / lottospring.com. An advertisement for the scheme was published in The West Australian newspaper on the 20 th of April 2016; bringing Lotto Spring to the attention of WA authorities. The scheme is also...
Consumer Protection
Media release
28 Apr 2016
With Acting Commissioner for Consumer Protection David Hillyard You may have seen or heard about a Samsung washing fire at a rental property in Wanneroo recently. Early indications are that it was a top loader which is subject to a national product safety recall and I would like to use the case as a reminder about recalled products that pose a threat to public safety. Under the Australian...
Consumer Protection
Department News
27 Apr 2016
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 119.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 April 2016, most Caltex sites are increasing their ULP price to 125.9 cpl (a hike of 26 to 31 cpl). Most BP and Caltex Woolworths sites are increasing their ULP price to 122.9...
Consumer Protection
Media release
25 Apr 2016
The Building Commission is working with the building industry and local government to improve quality control in the residential building process.
Building Commission
Media release
26 Apr 2016
Dianella building company Frayson Pty Ltd (BC8331), trading as Instyle Residence and New Life Renovations has had its building contractor registration cancelled, its sole director and secretary Armand Noor has been made an ineligible person for one year and both have been fined and ordered to pay costs totalling $20,000 for the longest string of disciplinary allegations dealt with by the Building...
Building Commission
Media release
21 Apr 2016
A Maddington man has been fined a total of $13,000 by the Perth Magistrates Court on 20 April 2016 for buying and selling vehicles without a dealer’s licence and for selling four vehicles that had their odometers wound-back. Mohammad Farhad Momand was fined $5,000 for unlicensed dealing between April 2013 and August 2014 and $2,000 for each of the four vehicles sold with altered odometers. He was...
Consumer Protection
Media release
21 Apr 2016

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