Consumer

Topics

Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle
What is motor vehicle repair work? Most types of motor vehicle repair work (known as classes of repair work ) are covered by the Motor Vehicles Repairers Act 2003, including: examining motor vehicles; diagnosing and detecting faults in motor vehicles; adjusting, servicing and maintaining motor...
Servicing and repair
If you need to take out a loan to buy a motor vehicle, it is a good idea to shop around to find the best deal that suits you. Most motor vehicle dealers offer to arrange finance; however it may be cheaper to obtain your own finance from your bank or credit provider. It is best not to over commit...
Buying a vehicle
Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle
Extended warranties are like an insurance policy you can buy for a vehicle to cover it generally for mechanical failure or breakdown. An extended warranty is bought separately by you and is not a substitute for any statutory warranty that may apply. You should carefully weigh up the value of...
Buying a vehicle
The Fair Trading Act (Australian Consumer Law) creates ‘consumer guarantees’. A consumer guarantee does not need to be written down in the contract. It is 'guaranteed' by law. Consumer guarantees are ordinary contract terms that are automatically added into any contract between a seller and a buyer...
Buying a vehicle
The following second-hand vehicles are not covered by statutory warranty when bought from a dealer: Commercial vehicles (i.e. those constructed primarily to carry goods or materials) Utes (well body and tray back) with one row of seats Trucks Caravans Motor cycles designed for off-road use and not...
Buying a vehicle
A statutory warranty applies only to vehicles bought from a licensed motor vehicle dealer. The Motor Vehicle Dealers Act requires licensed dealers to fix certain defects in used motor vehicles they have sold. The statutory warranty also applies only to motor vehicles that have a purchase price of $...
Buying a vehicle
Gift recipients have the same rights and responsibilities and are entitled to the same remedies as a consumer who has bought goods or services directly.
Lay-bys, vouchers and gifts

Pages

Publications

This form can be used to apply for an adjudication under the Construction Contracts Act 2004 . The form is not mandatory but contains the statutory information required to submit a claim in a...
Building Commission
Form – application
11 Oct 2017
This form is to be submitted to the Complaints Branch of the Building Commission where a party to a complaint wants to be represented by another person in a conciliation hearing.
Building Commission
Form – notification
22 May 2014
This is the approved form for lodgement of a disciplinary complaint about a registered building service provider or approved owner-builder under section 15 of the Building Services (Complaint...
Building Commission
Form – application
15 Aug 2017
This is the approved form for lodgement of a complaint relating to a regulated building service or a home building work contract under section 5(1) and (2) of the Building Services (Complaint...
Building Commission
Form – application
05 Jul 2017
Proforma notice of proposed complaint under the Building Services (Complaint Resolution and Administration) Regulations 2011 .
Building Commission
Form – notification
11 Sep 2014
Request for a copy or an extract of the register for an occupation licensed by the Commissioner for Consumer Protection. The information you are seeking may be available to you for free via the...
Consumer Protection
Form – application
11 May 2017
Application for Modification or Non-Application of Building Standard
Building Commission
Form – application
04 Jul 2016
Application to extend time – occupancy permit or building approval certificate
Building Commission
Form – application
14 May 2014
Application to extend a building or demolition permit
Building Commission
Form – application
14 May 2014
Notice and request for consent (response notice): Protection structures, party walls, removal of fences, access to land
Building Commission
Form – application
14 May 2014

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 137.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 April 2017, most Puma, BP, Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (increasing between 20 and 24 cpl). Most United sites...
Consumer Protection
Media release
24 Apr 2017
Scammers are using the name of a Subiaco jeweller to persuade their victims to urgently send money in a new variation to the ‘help me’ scam. Recent reports received by WA Scamnet at Consumer Protection suggest that people are receiving phone calls from scammers saying that a relative or friend has purchased jewellery at the Smales jewellery store but their credit card transaction had been...
Consumer Protection
Media release
24 Apr 2017
The Building Commission’s final report into the construction of the Perth Children’s Hospital (PCH) has cleared the building of asbestos and fire safety issues and identifies the likely sources of the lead contamination.
Building Commission
Media release
24 Apr 2017
A real estate agent who forged signatures and prepared bogus listing and sales contracts has had his licence cancelled by the State Administrative Tribunal (SAT) and has been banned from working in the industry in WA for 15 years. Joseph Weng Kong Cheong and his company Easy Invest Pty Ltd , formerly based in Rivervale, were reprimanded and their licences cancelled as a result of disciplinary...
Consumer Protection
Media release
21 Apr 2017
Consumer Affairs Australia and New Zealand (CAANZ), a body made up of consumer affairs officials across Australia, has delivered its final report on the Australian Consumer Law (ACL) review to Commonwealth, state and territory consumer affairs Ministers. CAANZ proposes a package of 19 proposed legislative reforms to strengthen and clarify the ACL in order to improve consumer wellbeing. The...
Consumer Protection
Media release
20 Apr 2017
A motor vehicle repairer has been fined $1,000 by the State Administrative Tribunal for failing to comply with a condition on his repairer’s certificate. Stephen Jeffrey Sokol of Aveley was reprimanded for breaching the Motor Vehicle Repairers Act and was also ordered to pay costs of $500. Consumer Protection issued a motor vehicle repairer’s certificate to Mr Sokol in March 2011. In June 2014,...
Consumer Protection
Media release
18 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 April 2017, most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites are increasing their ULP price to 139.9 cpl (increasing between 23 and 26 cpl). Most United sites are...
Consumer Protection
Media release
17 Apr 2017
Building Commissioner Peter Gow has issued a public warning about the financial status of Mount Hawthorn registered building contractor Turquoise Developments Pty Ltd (reg. BC14354), trading as Talbot Le Page Homes.
Building Commission
Media release
18 Apr 2017
Consumer Protection reminds traders and consumers that the following retail trading hours for general retail shops in the Perth metropolitan area will apply over the Easter long weekend: Good Friday (14 April) Closed Easter Saturday (15 April) 8am – 5pm Easter Sunday (16 April) 11am – 5pm Easter Monday (17 April) 8am – 6pm (extended trading approved) General retail shops All shops are regarded as...
Consumer Protection
Media release
13 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 April 2017, most Caltex, Puma and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 26 cpl by Caltex and Puma and 25 cpl by Coles Express). Most...
Consumer Protection
Media release
10 Apr 2017

Pages

Subscribe to Topics
Subscribe to RSS - Consumer