Contact Consumer Protection
Tel: 1300 304 054
consumer@dmirs.wa.gov.au
If you have had no success with the steps you have taken to try and resolve a problem with a business or trader, you can lodge a formal complaint with Consumer Protection by:
Consumer Protection aims to acknowledge the complaint within four days and to commence an investigation or conciliation within 10 days.
More information is on the What happens when you complain page.
The following pages have more information about going to court:
To ask for assistance or follow up a complaint you have lodged you can call 1300 304 054.
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