Contact Consumer Protection
Tel: 1300 30 40 54
consumer@dmirs.wa.gov.au
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Short-term rental accommodation has increased in popularity in recent years. Homeowners want to make money by renting out a room or property to guests. Meanwhile holiday-makers and business travellers are looking for alternatives to traditional accommodation.
Information below addresses the responsibilities and requirements of:
Renting out a spare room or a home as a short-term rental is a great way to make extra money but there are a range of obligations you should be aware of.
Local government approvals:
Each local council in WA has their own by-laws. Some local councils have bylaws specific to short-term rentals and holiday accommodation.
Visit the WA Government's Local laws register or contact your local council to find out if your property is subject to any:
Safety standards and signage:
Insurance:
Taxation:
Also:
Many short-term rental hosts advertise on a sharing economy platform. It is important to remember that your consumer rights are the same if you hire goods or buy services online. Your rights are the same if you use an app or sharing platform, or if you make in-store purchases. Read more about your consumer guarantees on the Australian Consumer Law website.
Before booking a short-term rental via an app or sharing platform, read the platform’s terms and conditions and ensure you understand the complaint management process, if they have one, before booking. Don’t forget, you have consumer rights and might be able to cancel the contract and obtain a refund if things go wrong.
If you have a problem with a product or service you purchased from an online platform, follow these steps to help resolve the issue:
Visit Consumer Protection’s The Sharing Economy for Consumers page for more information.
If you are considering purchasing a property for short-term rental, it is important you explore any approvals you will need or whether there are any rules prohibiting short-term rental use, such as strata laws.
If you are considering purchasing a property, and the previous use of a property as short-term rental is relevant to you, you should ask:
When selling a property you should tell your real estate agent whether the property is currently, or has been previously, used as a short-term rental. The current or previous use of the property as a short-term rental may be considered a material fact by some buyers. If so, disclosure of material facts requirements apply.
If you are asking your real estate agent to market your property as a potential short-term rental to prospective purchasers, any advertising or promotion should tell buyers to explore the suitability for short-term renting. It is important to qualify that use of the property as a short-term rental would be subject to any relevant council or public health approvals.
The State Government continues to progress initiatives to better manage the short-term rental accommodation sector within Western Australia via changes to the States planning system and the future introduction of a state-wide central registration scheme. For further information regarding the progress of these initiatives please see our page on Short-term rental accommodation reform.
Short-Stay Accommodation
All properties, or parts of properties, offered as temporary accommodation to the market for purposes such as leisure and business travel. Includes both traditional accommodation and short-term rental properties.
Appropriately licensed and registered forms of short-stay accommodation that have long existed to support business and recreational travel, such as hotels, motels and licensed 'bed and breakfasts' (B&Bs).
All premises, or rooms within premises, available as temporary accommodation but are not traditional accommodation properties. The majority of short-term rentals have been built for residential purposes in areas zoned for residential use, but have subsequently been offered for short-term letting, usually for the purposes of recreational, business or other travel. Short-term rentals are not always licensed and/or registered (e.g. Air BNB).
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