Contact WorkSafe
Tel: 1300 307 877
Email us
24 hour serious incident and fatality reporting line
Freecall: 1800 678 198
Mason Bird Building
303 Sevenoaks St
Cannington WA 6107
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If a serious injury or illness arises through the conduct of a business or undertaking, the PCBU must ensure the regulator is notified immediately. The regulator is notified by calling 1800 678 198 (24 hours).
For general workplaces you may also be asked to lodge information online.
All mining notifications of a serious injury or illness must also be made online after calling, via the Safety Regulation System (SRS).
All petroleum and geothermal notifications of a serious injury or illness must also be made online after calling. If you cannot complete the interactive form, complete the Environmental and reportable incident/non-compliance reporting form.
Serious illness or injury of a person means an injury or illness requiring the type of treatment indicated in the table below, or the work related infections or zoonoses listed on this page.
Definitions
‘Immediate treatment’ means the kind of urgent treatment that would be required for a serious injury or illness. It includes treatment by a registered medical practitioner, a paramedic or registered nurse.
‘Medical treatment’ refers to treatment by a registered medical practitioner (a doctor).
Even if immediate treatment is not readily available, for example because the incident site is rural or remote or because the relevant specialist treatment is not available, the notification must still be made.
Types of treatment | Example |
---|---|
Immediate treatment as an in-patient in a hospital |
Admission into a hospital as an in-patient for any duration, even if the stay is not overnight or longer. It does not include:
|
Immediate treatment for the amputation of any part of the body | Amputation of a limb such as arm or leg, body part such as hand, foot or the tip of a finger, toe, nose or ear. |
Immediate treatment for a serious head injury |
It does not include: A bump to the head resulting in a minor contusion or headache. |
Immediate treatment for a serious eye injury |
It does not include: Eye exposure to a substance that merely causes irritation. |
Immediate treatment for a serious burn |
A burn requiring intensive care or critical care which could require compression garment or a skin graft. It does not include: A burn that merely requires washing the wound and applying a dressing. |
Immediate treatment for the separation of skin from an underlying tissue (such as de-gloving or scalping) |
Separation of skin from an underlying tissue such that tendon, bone or muscles are exposed (de-gloving or scalping). It does not include: Minor lacerations. |
Immediate treatment for a spinal injury |
Injury to the cervical, thoracic, lumbar or sacral vertebrae including the discs and spinal cord. It does not include: Acute back strain. |
Immediate treatment for the loss of a bodily function |
Loss of consciousness, loss of movement of a limb or loss of the sense of smell, taste, sight or hearing, or loss of function of an internal organ. It does not include:
|
Immediate treatment for serious lacerations |
|
Medical treatment within 48 hours of exposure to a substance |
‘Medical treatment’ is treatment provided by a doctor. Exposure to a substance includes exposure to chemicals, airborne contaminants and exposure to human and/or animal blood and body substances. |
Injury or illness in a remote location that required urgent transfer to a medical facility for treatment |
|
Injury or illness that a medical practitioner considers likely to prevent the person from being able to do their normal work for at least 10 days |
|
Any infection where the work is a significant contributing factor. This includes any infection related to carrying out work:
The following occupational zoonoses contracted in the course of work involving handling or contact with animals, animal hides, skins, wool or hair, animal carcasses or animal waste products:
Notification of psychological injuries, sexual assault or harassment
Psychological injuries must be notified where they meet the above criteria, including where the psychological injury is a result of sexual assault or harassment. There are additional reporting requirements at mine sites
Report an incident to WorkSafe poster is a quick reference guide to reporting a death, serious injury or illness, or life-threatening dangerous incident.
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