Rental advice to weather the storm

Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged.

Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding.

Commissioner for Consumer Protection Lanie Chopping said landlords and property managers were legally responsible for ensuring the rental property was fit and safe to live in.

“It’s their responsibility to undertake the necessary repairs and maintenance to bring the property back to a liveable condition,” Ms Chopping said.

“Tenants also have responsibilities following adverse weather events. They should let the landlord or agent know about any repairs or maintenance needed as soon as possible in order to minimise further property damage,” she said.

“Urgent repairs required to essential services should be initiated within 24 hours, or within 48 hours for issues that could cause someone harm or undue hardship, or cause further damage.

“If damage to the property caused by a disaster has reduced the facilities available, tenants can negotiate with the landlord or their agent to reduce the rent.”

Both landlords and tenants should also be wary of travelling conmen and unlicensed traders targeting affected areas, offering cheap, cash-only repairs to roofs, driveways and fences.

Further information and advice following a disaster can be found on the Consumer Protection website or enquiries can be sent by email or by calling 1300 30 40 54.


Media Contact: Alan Hynd, (08) 6552 9248 / 0429 078 791 /  

Consumer Protection
Media release
28 Feb 2020

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