Contact Consumer Protection
Tel: 1300 30 40 54
See all Consumer Protection office locations
If you offer gifts or prizes as part of an advertising campaign and don't intend to supply the gifts or prizes or intend to supply gifts or prizes different to those advertised, then you would breach the law.
If consumers were required to pay more to claim a "free gift" or if you advertise a cash prize when only store credit will be offered, the advertisement would be unlawful.
Advertising must reflect your intentions accurately and honestly.