Publications

Showing 26 - 50 of 1160 results
Misleading behaviour Misleading or deceptive behaviour is when a shop owner or trader presents an incorrect view about the price, value or quality of goods or services to you. A shop owner can break...
Consumer Protection
Fact sheet
29 Apr 2024
This guide to your rights when shopping answers many common consumer questions and explains your rights under the Australian Consumer Law (ACL). What if a supermarket scanner charges me too much?...
Consumer Protection
Fact sheet
29 Apr 2024
Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid, capped and monthly because call costs...
Consumer Protection
Fact sheet
29 Apr 2024
Flowchart last updated 19 April 2024 A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a...
Consumer Protection
Information
19 Apr 2024
Real estate and business agents wishing to complete activities towards the Valid Appointment to Act professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Apr 2024
The motor vehicle dealer industry in Western Australia is regulated under the Motor Vehicle Dealers Act 1973 . The Department of Energy, Mines, Industry Regulation and Safety is responsible for the...
Consumer Protection
Guide / handbook
12 Apr 2024
Who can apply to change authorised premises A motor vehicle dealer, repair business or car market operator who intends to add new premises to the existing licence, move from current premises to new...
Consumer Protection
Form – application
10 Apr 2024
Application for a Street Appeal within the Perth Metropolitan Area Street Collections [Regulation] Act (1940 ) Important information for applicants Please ensure that you read the following...
Consumer Protection
Form – application
08 Apr 2024
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
08 Apr 2024
18 January 2024 Odometer Adjustment Declaration publication now live Due to growing concerns from industry and the community about odometer tampering, Consumer Protection and the MTAWA have produced...
Consumer Protection
Bulletin
04 Apr 2024
4 April 2024 Changes to motor vehicle dealers (sales) regulations On 7 June 2024, amendments to the Motor Vehicle Dealers (Sales) Regulations 1974 (the Regulations) will come into effect. You can...
Consumer Protection
Bulletin
04 Apr 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the real estate industry. Failure to fulfill CPD...
Consumer Protection
Bulletin
02 Apr 2024
2 April 2024 Kickstart 2024 by getting your CPD points early Compliance with Continuing Professional Development (CPD) training is still required for the settlement industry in 2024. Completing the...
Consumer Protection
Bulletin
02 Apr 2024
Settlement industry bulletins provide topical information and reminders for agents. Have you subscribed to the bulletins? Keep up to date with the latest reminders, news and law updates. Subscribe...
Consumer Protection
Bulletin
02 Apr 2024
Real estate bulletins provide topical information and reminders for agents. Have you subscribed to the bulletins? Keep up to date with the latest reminders, news and law updates. Subscribe now 2024...
Consumer Protection
Bulletin
02 Apr 2024
Real estate and business agents wishing to complete activities towards the Disciplinary Proceedings professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
15 Mar 2024
Real estate and business agents wishing to complete activities towards the Community Titles Management professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
15 Mar 2024
Keep baby safe giveaway 1. General 1.1 Instructions on how to enter and other details contained within promotional advertisements for the competition form part of the conditions of entry. 1.2...
Consumer Protection
Information
07 Mar 2024
Publication last updated 17 July 2020 The Department of Energy, Mines, Industry Regulation and Safety’s Consumer Protection Division is here to help consumers get a fair result if they have a dispute...
Consumer Protection
Fact sheet
29 Feb 2024
Real estate and business agents wishing to complete activities towards the Trust Accounting professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
28 Feb 2024
Real estate and business agents wishing to complete activities towards the Strata Management professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
28 Feb 2024
26 February 2024 Fines for failing to lodge tenancy bonds Two recent cases at the State Administrative Tribunal (SAT) serve as a timely reminder regarding the importance of lodging tenancy bonds...
Consumer Protection
Bulletin
28 Feb 2024
Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
19 February 2024 Agent fined for failing to comply with audit requirements Failing to cooperate with requests from an auditor has seen a real estate agent fined $3,750 and ordered to pay costs of $...
Consumer Protection
Bulletin
19 Feb 2024

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