Motor vehicle dealer sales checklist
Key requirements under the Motor Vehicle Dealers Act
As a licensed motor vehicle dealer you must:
- Ensure your licence is current and that you have a current certificate of authorised premises for your place of business.
- Ensure that the motor vehicle salespersons and yard managers you employ have a current licence issued by the Commissioner for Consumer Protection.
- Ensure that you have a dealer's register (Form 1) for each authorised premises you operate and that it is updated daily.
- Use mandatory sales document forms. Sales contracts, clear title and statutory warranty forms all need to be used in the proper form and process at the time of sale.
- Ensure a licensed motor vehicle dealer or yard manager is in charge of each separate place of business in a multi-site operation.
- Establish and maintain office systems to keep accurate records, including systems for a transaction register, trust account (where applicable) and business account.
- Ensure motor vehicle sales premises, including signage, are approved by the relevant local government authority.
- Know your responsibilities under the Motor Vehicle Dealers Act and Regulations. Dealers can view the Motor Vehicle Dealers Act free online on the State Law Publisher's website.
- Keep your sales stock within the boundaries of your licensed premises.
- Publish your dealer name and licence number in all advertisements.
- Use vehicle sales contracts approved under the Motor Vehicle Dealers Act.
- Open a trust account if you engage in consignment selling.
We also recommend that you:
- Display your licence in a prominent position so that it can be seen clearly by the public.
- Ensure motor vehicle salespeople's licences are available to show anyone involved in a motor dealing transaction.
- Maintain licensed employees' details, including the expiry date of their certificates, in the dealership's employment register.
- Initiate and maintain a staff training program so that all salespersons are aware of their responsibilities to customers in the selling process.
Motor vehicle salespersons and yard managers must:
- Inform the Commissioner for Consumer Protection in writing of any change of employment within 14 days of the change taking place.
- Inform the Commissioner for Consumer Protection in writing of any change of residential address within 14 days of the change taking place.
Share this page: