Contact Consumer Protection
Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
See all Consumer Protection office locations
The national product safety provisions set out how the Australian and state/territory Governments can regulate consumer goods and product related services to ensure they are safe. These can include:
The Product Safety Australia website provides detailed information for consumers and businesses about product safety.
Mandatory standards ensure particular safety or information features on consumer products are compulsory for the sale of the product in Australia.
Businesses can not supply a product or product-related service which does not comply with mandatory standards.
Product Safety Australia provides detailed information about:
A supplier or government officer may recall a product if it is considered to be unsafe. Detailed information on current and past recalls can be found at the Recalls Australia website .
A ban is made to protect consumers when evidence shows a risk of serious injury, illness or death associated with a product.
A ban prohibits its supply in the Australian market and businesses face penalties if they trade in a banned product within Australia.
There are two main types of bans:
A full list of banned products, the Legislation, penalties and consequences are available from Product Safety Australia.
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