This guide provides information on the ACL for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs, focusing on issues where: industry...
There are a number of different orders you can seek to enforce a court or tribunal decision in your favour. Claims in the Magistrates Court The Magistrates Court deals with cases where the total...
Warranty against defects A warranty against defects is an undertaking made at the time the goods or services are supplied. This promise is over and above the protections provided by law. It is...
Consumer Protection Division Aboriginal Consumers Education Plan - 12 Principles The Commitment What Consumer Protection is doing Principle 1: Consumer Protection continues to consult with Aboriginal...
‘Indigenous Consumers Count’ are reports examining consumer issues faced by Indigenous Western Australians and whether consumer protection services adequately meet the needs of this diverse...
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
On 1 July 2013, changes to the Residential Tenancies Act 1987 (the Act) and the Residential Tenancies Regulations 1989 came into force. These frequently asked questions are designed to assist you in...
Travellers’ consumer tips When you shop in our great State you have the same rights as all Western Australians. You can buy with confidence as laws prohibit misleading or deceptive conduct by traders...
A guide for property owners, real estate agents and operators of residential parks about lodging tenants’ security bonds with the Department’s Bond Administration Section
This publication provides general information and explains the law in simple language. It is not a substitute for the relevant legislation. You should get expert or legal advice about your particular...
When transferring management of a rental property, the new managing agent should receive the following: Transfer of rental management checklist Provided Items to be provided to new manager Original...
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state.The visits aim to ensure the laws are followed,help educate what the laws...
Who can apply for a Special Occasion Permit (Section 20H Motor Vehicle Dealers Act 1973) A dealer may apply to the Commissioner for Consumer Protection for a temporary permit to carry on business...
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...