Contact Consumer Protection
Tel: 1300 30 40 54
consumer@dmirs.wa.gov.au
See all Consumer Protection office locations
Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints. While the policies are most relevant to the officers working in Consumer Protection, they are also made available to the public.
In addition to its own policies, Consumer Protection is bound by the Western Australian Public Sector Code of Ethics and Department of Mines, Industry Regulation and Safety's Code of Conduct.
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