Proactive compliance campaigns

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Private Sector Labour Relations undertakes proactive compliance campaigns to improve compliance by employers with state employment laws.  Our current campaigns and recently completed campaigns are detailed below. 

Current campaigns

Private Sector Labour Relations initiated the cafes and restaurants compliance campaign to ensure that employees working in the cafe and restaurant sector covered by the state industrial relations system are being paid correctly.

In October 2019, cafe and restaurant businesses were sent a letter and information brochure. A sample of these businesses were subsequently visited by industrial inspectors to audit employment records. In March 2020, the campaign was suspended for a period of time due to COVID-19.

Compliance inspections check whether employees are receiving their correct pay rates and entitlements, and whether business owners are maintaining correct employment records.

From October 2019 to October 2020, a total of $348,890 in underpayments was identified on behalf of 369 employees. Of this amount, $186,133 has been recovered to 30 September 2020. Industrial inspectors will continue to pursue the balance through voluntary rectification, formal investigation and court proceedings.

View the Evaluation Report – cafes and restaurants campaign - October 2019 - October 2020 for further information about the results of the first stage of the campaign.

As there were high levels of non-compliance found in the proactive compliance campaign, the campaign will be continued with another round of inspection visits to cafes and restaurants commencing in November 2020.

For more information on the campaign view the Employment obligations for cafés and restaurant sector page.

Previous campaigns

Beauty salons in the state industrial relations system - 2019

This state-wide education campaign focussed on minimum rates of pay and staff entitlements for workers in beauty salons operating in the state industrial relations system.

In July 2019 over 500 businesses across Western Australia were provided with information on the minimum conditions for employees in this industry.  

Following the education phase of this campaign, selected beauty salon businesses were audited by industrial inspectors from Private Sector Labour Relations to ensure that employees received the correct rates of pay and entitlements and that business owners were maintaining correct employment records.  

For more information on the beauty salons campaign, view the Employment obligations in beauty salons page.

Wageline news announcement about the campaign moving to the audit phase was published in September 2019. 

Employment of children in takeaway food businesses - 2019

The takeaway food industry is a significant employer of young people in Western Australia.  The Children and Community Services Act 2004 (CCS Act) restricts when children under 15 can work in takeaway food businesses, and a proactive campaign to improve compliance with the child employment laws was launched in April 2019. 

As part of the education stage of this campaign, Wageline sent hundreds of takeaway food businesses across Western Australia information about their obligations for employing children.  This included an information brochure: Laws restrict when children under 15 can work in takeaway food businesses.

Following the education component of the campaign, a select number of businesses were audited by industrial inspectors from Private Sector Labour Relations to ensure that children were not being employed or otherwise engaged in breach of the CCS Act.

More information about the employment of children in takeaway food businesses is available on the Employment of children laws in WA – shop, restaurant, fast food or takeaway food business page.

Nail salons in the state industrial relations system - 2018 and 2019

Private Sector Labour Relations Division industrial inspectors have found that one in four nail salons were non-compliant with state employment laws in a proactive compliance campaign conducted in the year to June 2019.

Nail salon businesses were audited by industrial inspectors from Private Sector Labour Relations to ensure that employees were receiving their correct pay rate entitlements, and that business owners were maintaining correct employment records. 

For more information on the nail salons campaign, view the Employment obligations in nail salons page.

The findings from this proactive compliance campaign have been released and can be viewed in the Nail Salons Proactive Compliance Campaign Evaluation Report

Horse riding schools and equestrian centres 2018 

The Children and Community Services Act 2004 (CCS Act) prohibits children under 15 working in horse riding schools and equestrian centres.  In September 2018, Private Sector Labour Relations commenced a campaign to promote compliance by horse riding schools and equestrian centre businesses with the child employment laws.

Following the education component of the campaign, selected businesses were audited by industrial inspectors from Private Sector Labour Relations to ensure that children were not being employed or otherwise engaged in breach of the CCS Act. 

Of the 78 businesses included in the compliance audit, no breaches were identified, with a majority of businesses returning Compliance undertaking forms confirming that children under the age of 15 years of age were not employed. Read the complete findings in the Proactive Compliance Campaign Evaluation Report – Horse riding schools and equestrian centres

For more information on the CCS Act and the campaign refer to the Employment of children laws in WA - horse riding schools and equestrian centres page.

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