Publications

Showing 1 - 25 of 1163 results
Estimates and quotes are different ways of putting a price on a job or service before the job is done. What is a quote? A quote is the total amount a tradesperson agrees it will cost to do a job or...
Consumer Protection
Fact sheet
29 Apr 2024
Door-to-door sales and telephone sales are referred to in the Australian Consumer Law guide as ‘unsolicited consumer agreements’. What are door-to-door sales? Door-to-door sales may include people:...
Consumer Protection
Fact sheet
29 Apr 2024
When buying expensive goods, including fridges, washing machines and televisions, there are many options available to help you make these purchases. Saving If you know you’re going to have to come up...
Consumer Protection
Fact sheet
29 Apr 2024
What is book-up? Book-up is short term credit offered by a shop owner that lets you buy goods or services and pay for them later. Some shop owners will charge a fee for allowing you to use book-up...
Consumer Protection
Fact sheet
29 Apr 2024
Misleading behaviour Misleading or deceptive behaviour is when a shop owner or trader presents an incorrect view about the price, value or quality of goods or services to you. A shop owner can break...
Consumer Protection
Fact sheet
29 Apr 2024
This guide to your rights when shopping answers many common consumer questions and explains your rights under the Australian Consumer Law (ACL). What if a supermarket scanner charges me too much?...
Consumer Protection
Fact sheet
29 Apr 2024
Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid, capped and monthly because call costs...
Consumer Protection
Fact sheet
29 Apr 2024
Flowchart last updated 19 April 2024 A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a...
Consumer Protection
Information
19 Apr 2024
T he licensed charities register provides an alphabetical listing of all charitable organisations licensed in Western Australia under the Charitable Collections Act 1946. You can search the list by...
Consumer Protection
Register
18 Apr 2024
The licensed charities register provides an alphabetical listing of all charitable organisations licensed in Western Australia under the Charitable Collections Act 1946. You can search the list by...
Consumer Protection
Register
18 Apr 2024
You can search the list by pressing your"Ctrl" (PC) /"Command" (Apple) and "F" keys on your keyboard and type in the number or name of the organisation. See also: Licensed charities F to O Licensed...
Consumer Protection
Register
18 Apr 2024
Real estate and business agents wishing to complete activities towards the Valid Appointment to Act professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Understanding Real Estate Documents professional development subject (Schedule 1A of the Regulations) can select from the...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Sale Process professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Sale and lease of commercial property professional development subject (Schedule 1A of the Regulations) can select from the...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Managing Agency Risk professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Legislation regulating the carrying on of business as an agent in Western Australia professional development subject (...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Law of Contracts professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Business Management Practices professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
16 Apr 2024
Real estate and business agents wishing to complete activities towards the Agency Agreements professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
16 Apr 2024
The motor vehicle dealer industry in Western Australia is regulated under the Motor Vehicle Dealers Act 1973 . The Department of Energy, Mines, Industry Regulation and Safety is responsible for the...
Consumer Protection
Guide / handbook
12 Apr 2024
Who can apply to change authorised premises A motor vehicle dealer, repair business or car market operator who intends to add new premises to the existing licence, move from current premises to new...
Consumer Protection
Form – application
10 Apr 2024
Application for a Street Appeal within the Perth Metropolitan Area Street Collections [Regulation] Act (1940 ) Important information for applicants Please ensure that you read the following...
Consumer Protection
Form – application
08 Apr 2024
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
08 Apr 2024
18 January 2024 Odometer Adjustment Declaration publication now live Due to growing concerns from industry and the community about odometer tampering, Consumer Protection and the MTAWA have produced...
Consumer Protection
Bulletin
04 Apr 2024

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