Renew my high risk work licence?

WorkSafe Licensing Services is currently experiencing an unprecedented volume of high risk work licence applications.  If you have not been contacted within 42 days of lodging your application, please have the details of the credit card used for payment handy prior to contacting us, so that we can locate the receipt.

We thank you for your patience during this time.

High Risk Work Licences are valid for 5 years.  

It is unlawful to carry out high risk work after the expiry of your High Risk Work Licence unless an application for renewal has been received before the expiry date and the application has not been refused or withdrawn.

Before applying for renewal of your High Risk Work Licence please have the following information ready:

High Risk Work Licence number

You will find your High Risk Work Licence number on the front of your High Risk Work Licence Card and on your renewal reminder.  

You will need to enter both the letters and the numbers e.g. WL12345

Email address or mobile phone number currently recorded with WorkSafe

You will need to have an existing email address or mobile number recorded with WorkSafe to be able to renew your High Risk Work Licence online.

During the application process we will send you a security code.

This code will be sent to your registered email address and/or your mobile - so make sure you have access to them.  If you have any problems receiving the code please check your spam email.

Credit Card (Visa or MasterCard) to make your payment

You will be required to pay the application for renewal fee (click here to see current fees). You can only make this payment by credit card.  We accept Mastercard and Visa.

Passport photograph (taken within the last six months)

You are required to provide an identification photograph which meets the required standards.

There are many photograph service providers who can help you to take an appropriate photograph and will provide you with a digital copy that can be used.

Do an online search for ‘passport photos’ to find the best provider for your needs.

Your photograph must:

  • be a JPG, JPEG, GIF, or PNG file type and no larger than 5MB.
  • be in colour 
  • be no more than 6 months old 
  • be large enough to show your head and top of your shoulders close up
  • show natural skin tones and colours - no flash reflection
  • show you with natural expression and mouth closed (i.e. not smiling) 
  • have a plain, light-coloured background (e.g. white, cream or pale blue) 
  • show you facing and looking directly at the camera 
  • not show you looking over one shoulder (portrait style) or with head tilted 
  • show you without hat or head covering unless worn for religious reasons. 
  • show your eyes open and clearly visible, and only with glasses if you regularly wear them. 
  • not be affected by red eye

If your photograph does not meet these requirements it will be rejected and you will be required to submit a new renewal application.

We will send you an email confirmation when your application is received.

WorkSafe aims to process all applications to renew a High Risk Work Licence within 10 business days.

The validity period of your existing licence(s) is extended until you receive advice from WorkSafe on the outcome of your application.

If you have any queries or have not received your new High Risk Work Licence card within 4 weeks of receiving confirmation that your renewal has been granted, please contact WorkSafe on 1300 424 091 or via email to

Residential address requirement

Work health and safety legislation requires a residential address for high risk work licence holders to be registered with the department. If there is no residential address showing when renewing your licence online please add one via the 'Click to change' link.


Ready to proceed?

If you have your High Risk Work Licence number, email address or registered mobile phone number, valid credit card and passport photo you're ready to go!

Apply now!

If you cannot renew online contact WorkSafe on 1300 307 877 or at

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