Compulsory professional development (CPD) - real estate

Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry.

The requirements of CPD are prescribed by legislation and make it compulsory for all real estate and business broking agents, sales representatives and property managers to comply with the CPD program. Failure to do so may result in a penalty of up to $5000.

The CPD Program

The CPD program operates on an annual cycle based on the calendar year.  In each year, registrants and licensees must accumulate a total of at least ten points of CPD activities. Of these ten points, three points must be earned from the mandatory activities and the remaining seven or more points from approved elective CPD activities.

If you are a new licensee who has had their triennial certificate granted for the first time between 1 October and 31 December of a calendar year and you completed a prescribed examination for the grant of the licence in the 12 months immediately before the day on which the licence was granted, you are not required to participate in the CPD program during the year in which you are first granted a new triennial certificate. 

If you are a new sales representative who has had their certificate of registration granted for the first time between 1 October and 31 December of the calendar year, you are not required to participate in the CPD program during the year in which you are first granted a new sales registration.

Mandatory activities — information on approved mandatory activities, approved training providers, distance learning and more.

Elective activities — information on approved elective activities, approved training providers and more.

If you have any queries about the CPD program please email or phone the Consumer Protection contact centre on 1300 304 054 (for the cost of a local call state-wide) 8.30am - 5:00pm weekdays.

If you are interested in seeking approval to provide an elective CPD activity, please visit the information for training providers section.

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