Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Electricity network safety

Electricity (Network Safety) Regulations 2015 The Electricity (Network Safety) Regulations 2015 came into effect on 6 August 2015. The Electricity (Network Safety) Regulations 2015 are designed to ensure the safety of the public, consumers and electricity workers in the vicinity of electricity...

Network operator

17 Apr 2014

Do Not Call Register

The Do Not Call Register is a secure database where you can list your Australian numbers to opt out of receiving most unsolicited telemarketing calls and marketing faxes. You can list your home, personal mobile and/or fax number to reduce telemarketing calls. Registration is free and you can remove...

Door to door and telephone sales

07 Apr 2014

Getting quotes and estimates

Before hiring a service provider (tradesperson, motor vehicle repairer, etc) you should ask for a quote so there is no dispute later about the costs. What is a quote? A quote is a statement of the price for which goods or services will be supplied. When a quote is accepted, a contract is formed...

Tradespeople

07 Apr 2014

Online shopping scams

Scammers advertise non-existent goods, hoping to use their so-called bargain to fleece you of your hard-earned money. They advertise anything from puppies to boats, cars and car parts to concert/event tickets, sometimes masquerading as a local to lull you into a false sense of security. Scammers...

Buying online

07 Apr 2014

Scams and security

Know who you are dealing with Before buying from an online store or seller: make sure you are using reputable, well-known retail websites check online forums, feedback and reviews from previous customers if the seller claims to be an Australian registered company, look up their ACN – visit the...

Buying online

07 Apr 2014

Buying from a private seller

When you buy from a private individual seller who is not running an online business, this is called a consumer-to-consumer transaction. Examples include a person selling: a set of golf clubs on Gumtree; a vintage dress on eBay; or used books on Amazon. Note: If the seller has any of the following,...

Buying online

07 Apr 2014

Bidding fee auctions

Penny auctions or bidding fee auction sites are a relatively new form of online buying. Participants enter an online auction to purchase heavily discounted goods and services, paying a non-refundable fee for every bid. The price rises with each bid as participants try to purchase the discounted...

Buying online

07 Apr 2014

Buying from an international trader

Examples of an 'international trader' would be a Hong Kong business selling watches on eBay, or Amazon selling books or DVDs where the business is located in another country. If you bought your item from a private individual seller, view information on buying from a private seller . When buying...

Buying online

07 Apr 2014

Buying from an Australian trader

Australian businesses and companies which trade online can include: department stores and supermarkets; an individual who has a registered business or company; or an individual selling items through an online platform, such as eBay, who: lists an ABN or company name in their advertising, has a high...

Buying online

07 Apr 2014

Gift vouchers and cards

Gift cards or vouchers can be the ideal gift but it is essential for the buyer, recipient and trader to understand the terms and conditions. Gift card checklist Check the expiry date on your gift card carefully, as those supplied before 1 November 2019 are not required to be honoured past the...

Lay-by and gift vouchers

07 Apr 2014

Publications

Guide to the provision of evidence to support a building work complaint

READ

Building and Energy

Fact sheet

19 Feb 2016

Three month transition period to comply with fee deregulation changes - Settlement agents bulletin issue 54 (January 2016)

READ

29 January 2016 As outlined in e-bulletin issue 53 , the regulation of fees will cease as of 3 February 2016. Settlement agents are able to determine the fee structure to charge their client for...

Consumer Protection

Bulletin

29 Jan 2016

Deregulation of fees for settlement agents - Settlement agents bulletin issue 53 (January 2016)

READ

25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees for settlement agents will be removed. From Wednesday 3 February 2016,...

Consumer Protection

Bulletin

02 Mar 2016

Deregulation of fees for land valuers - Land valuers bulletin issue 20 (January 2016)

READ

25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees fixed for land valuers will be removed. From Wednesday 3 February 2016...

Consumer Protection

Bulletin

27 Jan 2016

Co-operatives Regulations 2010 proposed amendments to implement national law

Have your say Feedback on the proposed amendments will be accepted until Monday 29 February 2016 Make a submission The Co-operatives Amendment Bill 2015 (the Bill), introduced into the Parliament in...

Consumer Protection

Consultations / public comment

13 Jan 2016

Building in bush fire prone areas

READ

In Western Australia building work is required to comply with the requirements of the Building Code of Australia (BCA). The BCA is a performance based document that provides minimum technical...

Building and Energy

Fact sheet

31 Jul 2019

Industry Bulletin 59 - Launch of designated bush fire prone area reforms

READ

Building and Energy

Bulletin

07 Dec 2015

Industry Bulletin 58 - Building Amendment Regulations (No. 3) 2015

READ

Building and Energy

Bulletin

07 Dec 2015

A guide to the building approvals process in Western Australia

READ

Please note, this publication is currently under review. A new version will be published shortly. This guide will help you understand the process for obtaining approval to build and occupy a building...

Building and Energy

Guide / handbook

23 Jun 2020

Going to the State Administrative Tribunal

READ

Publication last updated August 2023 If Consumer Protection is unable to help you resolve your complaint, the State Administrative Tribunal may be able to assist you. Consumer Protection operates a...

Consumer Protection

Fact sheet

16 Aug 2023

Announcements

Reminder of smoke alarm rules ahead of April Fools

1 April has become a landmark date for checking smoke alarms Activate the test button and check the alarm is not more than 10 years old Useful information and fact sheets at Building and Energy’s website WA’s building and electrical safety regulator wants home owners to look up at their smoke alarms this April Fools’ Day, the landmark date for checking the life-saving devices. Building and Energy...

Building and Energy

Media release

30 Mar 2023

$4 million in bond money waiting to be claimed by tenants and landlords

Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...

Consumer Protection

Media release

30 Mar 2023

Commissioner's Blog: Put the brakes and check for cancellation fees

Consumer Protection is alerting Western Australian car buyers to check vehicle sales contracts before signing for the correct cancellation fees and terms and conditions. Motor vehicle dealers in WA have been caught using incorrect or outdated sales contracts which state a cancellation fee that is higher than what is now legally allowed. Since 1 January 2022, the maximum amount motor dealers can...

Consumer Protection

Media release

29 Mar 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 25 cents per litre...

Consumer Protection

Media release

28 Mar 2023

Driveway firm and director face 30 building charges – Antique Asset Pty Ltd and Sergio Demali

Around $50,000 in fines, compensation and costs for multiple building offences Defective, incomplete and incorrectly contracted concrete services in Scarborough, Caversham, Alkimos, Ellenbrook and Port Kennedy Previous warning issued by Building & Energy and Consumer Protection A Perth driveway company and its director have been ordered to pay almost $50,000 in fines, compensation and costs...

Building and Energy

Media release

27 Mar 2023

Ticket scalpers on notice after first on-the-spot fines issued

Five individuals have become the first to face legal action under the McGowan Government’s new ticket scalping laws Infringement notices relate to the recent sold-out UFC 284 event in Perth, with further cases still under investigation Ticket mark-ups were up to 430 per cent of the original ticket price, exceeding the 10 per cent permitted Footy fans urged to be on the lookout for ticket scalpers...

Consumer Protection

Media release

26 Mar 2023

Commissioner's Blog: Spotlight on hidden fees

Every cent counts during the current cost of living crisis, so it can come as a shock to discover extra fees or charges have been added to a purchase before checkout, or tacked on to the receipt after paying. Hidden fees may come in a number of disguises, so it’s important to know what to look for and understand your rights to avoid spending more than you’d initially planned. Pre-selected extras...

Consumer Protection

Media release

23 Mar 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 March 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...

Consumer Protection

Media release

21 Mar 2023

New cyber security roadshow to block scammers and identity theft

WA Government has partnered with IDCARE to deliver 20 Cyber Resilience Outreach Clinics, with a focus on remote and regional areas Western Australians lost a record total of almost $16 million to scams in 2022 Report scams and suspicious activity to WA ScamNet to warn the community The McGowan Government has joined forces with Australia and New Zealand's national identity and cyber support...

Consumer Protection

Media release

20 Mar 2023

Commissioner's Blog: Give pet scams paws for thought

Cute photos of puppies and kittens have been used by scammers for years to dupe prospective pet buyers out of their hard-earned money and it’s only getting worse. In Western Australia last year, our WA ScamNet team received 114 reports of pet scams, with 75 victims losing more than $216,000 – a three-fold increase on both the losses and victim numbers reported five years earlier in 2017. Most pet...

Consumer Protection

Media release

16 Mar 2023

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