Contact Consumer Protection
Tel: 1300 30 40 54
consumer@demirs.wa.gov.au
See all Consumer Protection office locations
Your shopping rights under the Australian Consumer Law.
When and how you can return items and claim a refund on a product or service.
Advice on bag searches, advertising and promotions and other sales practices.
What are warranties and guarantees? How can I make a warranty claim? What are my rights when a...
What are my rights and obligations with lay-bys and gift vouchers?
Advice on shopping online and protecting yourself from scams.
What do food labels mean? What should food labels show?