Factory Direct WA customers paid $342,264 but most received nothing Contracts entered into go as far back as October 2021 with no work completed 60 complaints from WA consumers so far Consumer Protection has raised the alarm over a business that supplies and builds patios, carports, garages and sheds, after 60 WA consumers lodged complaints claiming goods and services were not supplied, or the...

It’s a familiar scenario for many shoppers – you’re about to pay for a new car or appliance, then the salesperson tries to ‘upsell’ you with an extended warranty for things that may go wrong after the manufacturer’s warranty expires. As the end of financial year sales roll around, we want consumers to seriously question whether buying this type of insurance policy means paying for rights they...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 5 July 2023), the average price of regular unleaded petrol (ULP) will increase by 30 cents per litre (cpl) to...

43 per cent of button battery products inspected failed to meet product safety standards 19 Infringement Notices issued in WA Button battery emergency department presentations have halved in last two years 43 per cent of inspected products containing button batteries failed to meet product safety standards in Western Australia since mandatory button battery laws came into effect last year. The...